Onsite Sales Administration Specialist

Posted 51 minutes ago

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About the role

  • Gestionnaire Administratif des Ventes managing customer care operations in an international interconnection systems company. Coordinating sales administration and being a central contact for customers.

Responsibilities

  • You will be integrated into the sales department, within the Customer Care team responsible for all sales administration.
  • Working closely with field sales teams and Supply Chain, you will be the primary point of contact for our customers: an operational, cross-functional, and demanding role.
  • Coordinate order processing: receive, verify and record customer orders in accordance with commercial offers and monitor them through to delivery.
  • Monitor orders proactively and with rigor: plan, anticipate, coordinate required actions and involve the appropriate internal and external contacts to answer customer questions and propose concrete solutions.
  • Build relationships with customers: understand their priorities, adapt to their language, and establish a long-term relationship of trust to meet their needs.
  • Support the handling of sensitive situations with customers: communicate factually and effectively, adapting your communication to your interlocutors.
  • Contribute to the continuous improvement of the service and existing processes by proposing improvements to optimize workflows, prevent friction, and streamline the organization.

Requirements

  • Education: Bac+2 or Bac+3 (equivalent to an Associate’s or Bachelor's level) in business, sales or industrial logistics.
  • Significant experience of at least 3 years in a demanding environment (Sales Administration / Order Management, Supply Chain, industrial customer service, etc.).
  • Fluent in English, curious and a strong team player.
  • Comfortable managing multiple files and stakeholders, you are rigorous and have sound judgment.
  • Service- and customer-oriented, with strong listening skills and empathy while remaining aware of internal priorities.

Benefits

  • Not specified

Job title

Sales Administration Specialist

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Associate's Degree

Tech skills

Location requirements

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