Inbound Sales Specialist guiding customer onboarding and addressing inquiries for a fintech platform serving SMEs across Switzerland and Europe.
Responsibilities
Handle inbound sales inquiries from Swiss- and German-speaking prospects (French a plus) and guide them through the product from both technical and business perspectives
Support customers throughout the entire onboarding and setup process, ensuring a smooth and successful start with amnis
Understand customer needs and pain points and match them with suitable amnis solutions, including FX, payments, cards, and additional services
Persuade and upsell customers through value-based product pitching during onboarding and ongoing use
Collaborate closely with Sales, Operations, Compliance, and Product teams
Contribute to internal improvements to continuously enhance the customer experience and processes
Requirements
Strong (near-native) Swiss German/German and good English skills (company language is English). French is a plus.
Experience or interest in sales, customer onboarding, account management, or customer support in B2B SaaS, fintech, or payments
Affinity for consultative, solution-oriented selling
Interest in or basic knowledge of payments, FX, or payment cards
Excellent communication and presentation skills, with the ability to explain technical topics clearly
Ability to work independently and manage multiple customer interactions
Team-player mentality with a hands-on attitude
Benefits
Attractive working conditions in a young, dynamic, and international team
Professional environment in a rapidly growing European fintech scale-up with offices in Switzerland, Liechtenstein, Czech Republic, the Netherlands, and Austria
Part-time schedule possible (minimum 80%)
Development opportunities within the company
Budget for external courses, training, and professional development
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