Service Key Account Manager ensuring customer satisfaction and retention while managing automotive service relationships with stakeholders in Madrid. Engage key stakeholders to enhance service loyalty.
About the role
- Specialty Account Manager responsible for UPLIZNA sales in Tennessee and Kentucky. Managing accounts and driving product demand in the healthcare market.
Responsibilities
- Responsible for representing UPLIZNA to physicians and health care professionals, establishing product sales, and performing total territory account management
- Providing account management support to accounts within a specific geography in the designated marketplace
- Develop a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals
- Promote UPLIZNA within approved labeling in a comprehensive, fair and ethical manner
- Address issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members
- Develop strong customer relationships by better understanding the customer’s needs and goals
- Drive product demand among targets through education on disease state and product information
- Provide feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results
- Adhere to the Company’s compliance policies and guidelines
- Educate healthcare professionals and office staff on site of care options
- Attend medical congresses and society meetings as needed
- Manage efforts within assigned promotional and operational budget
- Complete all Company training classes and administrative duties in an accurate and timely fashion
- Function as a contributing member of a high-performance team
- Perform other tasks and responsibilities as requested by the Company
Requirements
- Doctorate degree & 2 years of collective account management experience, sales, & commercial experience
- Or Master’s degree & 6 years of collective account management experience, sales, & commercial experience
- Or Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience
- Or Associate degree & 10 years of collective account management experience, sales, & commercial experience
- Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred
- Sales experience in Rheumatology, Gastroenterology, Nephrology, Hematology, Neurology, and/or rare/specialty disease states preferred
- Site of care and reimbursement experience strongly preferred
- Experience working with institutions and integrated delivery networks preferred
- Pharma account management selling experience essential; must be able to coordinate across field teams to address full range of account needs
- Approximately 80% travel (may vary by territory), including some overnight and weekend commitments
- Proficient in Microsoft Office
- Professional, proactive demeanor.
- Strong interpersonal skills.
- Excellent written and verbal communication skills.
Benefits
- Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
- Group medical, dental and vision coverage
- Life and disability insurance
- Flexible spending accounts
- A discretionary annual bonus program
- Sales-based incentive plan for field sales representatives
- Stock-based long-term incentives
- Award-winning time-off plans and bi-annual company-wide shutdowns
- Flexible work models, including remote work arrangements, where possible
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Account Manager at Ancora, helping clients with enrollment in educational programs and maintaining relationships. Managing communications with prospective students and ensuring admissions requirements are met.
Partnerships Executive supporting global airport experience network. Providing operational and administrative support to the Partnerships team.
Assistant Partenariats et développement for CITIA supporting media and private partnerships. Engaging in marketing operations during the Festival of Annecy.
Senior Territory Manager leading the scale‑up of women’s health products in India. Responsible for engaging stakeholders and enhancing field operations for national programs.
Key Account Manager responsible for supporting Sparkassen partners and developing real estate sales concepts across regions. Engaging in training and workshops while managing substantial travel in Lower Saxony and North Rhine - Westphalia.
Support agents and coordinators at Wasserman in managing digital talent relationships and partnerships. Engage in research, outreach, and operational tasks to enhance client growth.
Growth Partnerships Analyst at Bia Energy responsible for onboarding strategic partners. Motivating and retaining partners to drive high - impact referrals for business growth.
Account Representative developing customer relationships in Mexico for cosmetics and cleaning products. Following sales cycles and maintaining CRM to grow business opportunities.
Corporate Partnerships Officer working with Save the Children to foster corporate partnerships for children's welfare. Involves fundraising and strategic collaboration with corporate executives.