Hybrid Senior Manager, Agent Implementation

at American Family Insurance

• Job title: Senior Manager, Agent Implementation
• Job type: Full Time
• Experience level: Senior
• Salary: $99,000 - $167,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Madison, United States

About the role

• Senior Manager implementing learning solutions and programs that facilitate agent engagement and production. Leading strategy and team efforts within American Family Insurance's agency business.

Responsibilities

• establish, communicate, and implement departmental plans and objectives that facilitate agent engagement, production and efficiency, driving product sales with profit and growth plans
• work cross-divisionally and with the field to develop partner relationships to support agent implementation through learning solutions and programs
• report to the Director of Agency Business Development
• manage the design, development and implementation of learning solutions and programs that support the development needs of agency business owners based on strategic programs, projects and changing business strategies
• establish and implement departmental plans and strategies
• lead a team that works with field leadership to develop cohort-based training and facilitation solutions to meet our needs
• oversee the review and enhancement of training opportunities for agents
• create a collaborative, performance-driven work environment by facilitating and promoting trust, transparency, and inclusion
• contribute to division or department leadership team
• communicate and support organization mission, vision, values, policies, and practices

Requirements

• Demonstrated effective leadership skills
• Demonstrated experience providing customer-driven solutions, support or service
• Solid knowledge and understanding of agents business environment
• Demonstrated experience designing, developing, delivering & facilitating training and learning programs
• Solid knowledge and understanding of state licensing and continuing education requirements for producers of property and casualty insurance products
• Extensive knowledge of instructional models and experience developing online, digital content
• Property and casualty producer license for all operating and/or service states must be obtained within 60 days of hire
• Life insurance producer licenses for all operation and/or service states must be obtained within 60 days of hire
• Required to maintain current, active license(s) status by continuing education and meeting all state, operating and regulatory requirements
• Travel Requirements Up to 10%

Benefits

• comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health
• competitive 401(k) contribution
• pension plan
• annual incentive
• 9 paid holidays
• paid time off program (23 days accrued annually for full-time employees)
• student loan repayment program
• paid-family leave