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AI
Hybrid Senior Manager, Agent Implementation
Posted 2 months ago
About the role
- Senior Manager implementing learning solutions and programs that facilitate agent engagement and production. Leading strategy and team efforts within American Family Insurance's agency business.
Responsibilities
- establish, communicate, and implement departmental plans and objectives that facilitate agent engagement, production and efficiency, driving product sales with profit and growth plans
- work cross-divisionally and with the field to develop partner relationships to support agent implementation through learning solutions and programs
- report to the Director of Agency Business Development
- manage the design, development and implementation of learning solutions and programs that support the development needs of agency business owners based on strategic programs, projects and changing business strategies
- establish and implement departmental plans and strategies
- lead a team that works with field leadership to develop cohort-based training and facilitation solutions to meet our needs
- oversee the review and enhancement of training opportunities for agents
- create a collaborative, performance-driven work environment by facilitating and promoting trust, transparency, and inclusion
- contribute to division or department leadership team
- communicate and support organization mission, vision, values, policies, and practices
Requirements
- Demonstrated effective leadership skills
- Demonstrated experience providing customer-driven solutions, support or service
- Solid knowledge and understanding of agents business environment
- Demonstrated experience designing, developing, delivering & facilitating training and learning programs
- Solid knowledge and understanding of state licensing and continuing education requirements for producers of property and casualty insurance products
- Extensive knowledge of instructional models and experience developing online, digital content
- Property and casualty producer license for all operating and/or service states must be obtained within 60 days of hire
- Life insurance producer licenses for all operation and/or service states must be obtained within 60 days of hire
- Required to maintain current, active license(s) status by continuing education and meeting all state, operating and regulatory requirements
- Travel Requirements Up to 10%
Benefits
- comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health
- competitive 401(k) contribution
- pension plan
- annual incentive
- 9 paid holidays
- paid time off program (23 days accrued annually for full-time employees)
- student loan repayment program
- paid-family leave
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