Assistant General Manager overseeing hotel staff and daily operations at a hospitality company. Ensuring high service standards and employee training with career advancement opportunities.
About the role
- Assistant Branch Manager at Municipal Credit Union supporting team development and sales goals. Ensuring compliance and exceptional member service in a branch setting.
Responsibilities
- Assist Branch Manager in hiring, assessing, coaching and developing high performing branch teams
- Create and ensure an ongoing sales through service culture
- Assist in the creation, implementation, and achievement of the branch business plans
- Implement and monitor sales and cross-selling programs
- Ensure premier member service standards are being met
- Responsible for branch scheduling
- Conduct required in-branch audits weekly and monthly
- Ensure dual control is implemented and followed at all times
- Comply with BSA and SAR requirements
- Review and analyze branch reports and activities
- Actively spend quality time within your staff for ongoing coaching and development
- Assist in the management and oversight of staffing and administrative functions of your branch
Requirements
- Minimum 2-3 years’ experience in a retail leadership role
- Minimum 5 years’ experience branch banking required
- Proven results in sales, service and operations including meeting or exceeding set objectives
- Excellent verbal and written communication skills
- Excellent organizational skills
- Must be able to work under pressure and be available to work flexible hours, including weekends
- Highly ethical.
Benefits
- Competitive compensation
- Medical and dental benefits
- 401K with employer match
- Flexible paid time off
Job title
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Experience level
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