Travel Consultant providing seamless travel management services to federal clients. Responsible for outstanding customer service before, during, and after their business trips.
Responsibilities
Create and complete travel arrangements (air, hotel, car, rail)
Ensure reservations are built according to client standards and preferences
Act as a trusted advisor by offering informed and insightful recommendations
Handle basic and moderately complex bookings with potentially non-standard and multi-destinations
Raise most complex bookings to more experienced staff
Requirements
English fluent – written and spoken
2nd language a plus
Good verbal and written communication skills
Basic MS Office
A genuine passion for high-quality customer service
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