Customer Support Engineer ensuring great customer experience for nShift products within a hybrid setup. Fluent in Dutch and English required with previous IT - Support or Customer Service experience.
About the role
- Oracle FCC Consultant implementing Financial Consolidation and Close solutions for effective reporting. Supporting finance teams by translating requirements into system solutions in a collaborative environment.
Responsibilities
- **Your day-to-day**
- Implement, configure, and support Financial Consolidation and Close (FCC) and/or Account Reconciliations (ARC) solutions based on business requirements;
- Translate finance team requirements into effective system solutions;
- Design the data model, calculations, and reporting structures within FCC, including setting up hierarchies, intercompany eliminations, and consolidation rules;
- Configure FCC based on the designed specifications, perform system testing, and address any issues to ensure smooth implementation;
- Configure Financial Close Task Manager and design and optimize account reconciliation workflows in ARC for efficiency and compliance;
- Support month-end and quarter-end close processes, ensuring accurate and timely financial consolidation and reporting;
- Troubleshoot and resolve FCC and/or ARC issues, ensuring smooth system operations;
- Create reports, dashboards, and automation solutions using Smart View, Management Reporting, Narrative Reporting, and EPM Automate;
- Provide training and ongoing support to end users on FCC and/or ARC functionalities;
- Manage tasks are timelines to keep projects on scope and on budget.
Requirements
- **Keys to your success**
- Bachelor's degree (or equivalent);
- 4 to 11 years of experience with Oracle FCC/ARC Cloud (on-premises and cloud), managing a techno-functional or as an individual contributor;
- Experience leading full lifecycle Oracle FCC/ARC Cloud implementations for large complex client delivery;
- Extensive FCC knowledge across consolidation, reconciliation, reporting, data management, and system administration;
- Excellent knowledge of software development principles, processes, concepts, and techniques;
- Strong communication, presentation and leadership skills, with demonstrated success working both independently and in team-oriented environments;
- Ability to work effectively in a remote model with flexibility for key project activities outside standard business hours.
- **Extra edge**
- Complete project lifecycle experience in Account Reconciliation Compliance (ARC) /Transaction Matching, with strong knowledge of ARM;
- Oracle certification.
- **Language skills**
- English: Proficient
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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