Travel Consultant providing seamless travel management services to federal clients. Assist defense & government travelers with outstanding customer service before, during, and after business trips.
Responsibilities
Create and complete travel arrangements (air, hotel, car, rail)
Ensure reservations are built according to client standards and preferences
Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience
Handle basic and moderately complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares
Raise most complex bookings to more experienced staff
Assignments include both routine and non-routine work
Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up-to-date
Requirements
English fluent – written and spoken
2nd language a plus
Meticulous
Good verbal and written communication skills
Basic MS Office
A genuine passion for high-quality customer service — we care about our customers and it’s important to us that you do too.
Strong teamworking skills
A positive, “can do” attitude
Willingness to learn and grow!
Benefits
Flexible benefits are tailored to each country and start the day you do.
health and welfare insurance plans
retirement programs
parental leave
adoption assistance
wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
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