Director Service Recovery overseeing rail service recovery team at Sydney Trains. Managing operations and delivering transformational change in a high - pressure environment with a focus on customer satisfaction.
About the role
- Associate Director responsible for enterprise-wide Information Management strategies. Leading teams and ensuring compliance with digital standards across major programmes in the UK.
Responsibilities
- Act as a regional lead, responsible for expanding and nurturing the IM team in their area
- Lead the development and implementation of enterprise-wide Information Management (IM) strategies
- Shape and influence digital delivery strategies across business units and major programmes
- Manage and mentor high-performing IM teams, fostering capability growth and innovation
- Ensure compliance with ISO 19650 and other relevant digital standards
- Engage with executive stakeholders and clients to align IM services with business objectives
- Drive continuous improvement and transformation in IM practices and service delivery
- Support business development through thought leadership and strategic client engagement
Requirements
- 10+ years in IM with enterprise-level leadership
- Chartered or Fellow status in a relevant body
- Degree and advanced certifications in IM/BIM
- Experience in global or multi-sector programmes
- Right to work in the UK
- Recognised industry thought leader
Benefits
- free single medical cover and digital GP service
- family-friendly benefits such as enhanced parental leave pay
- free membership of employee assistance and parental programmes
- reimbursement towards relevant professional development and memberships
- work-life balance and flexibility with hybrid, part-time and flexible working hours
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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