Senior Director leading Clinical Engagement and Delivery at Teckro, improving clinical trial efficiency. Recruiting and managing high-performing teams while advising on operational enhancements.
Responsibilities
Recruit and manage high performing Clinical Engagement and Delivery teams
Create and deliver a portfolio of profitable services that deliver value to our customers and provide a competitive advantage for Teckro
Proactively identify enhancements, improvements or changes in the delivery of our services
Working closely with Teckro teams to ensure customer engagement and retention
Actively participate in account strategy and management with the sales team to acquire and retain customers
Work closely with Product Management to assess market opportunities for new products and to enhance our platform to address current and future customer requirements
Mentor and Coach the Senior Leadership team in Clinical Operations to drive efficiencies
Advise CEO on operational enhancement and improvements
Serves as key point of contact between CEO and operational Senior Leaders
Undertake other ad hoc duties as the role requires
Requirements
10+ years’ clinical experience in Clinical Engagement and delivery operating at a Senior level
Bachelor's Degree or above in a relevant discipline
Must have proven experience in CRO/pharma companies
Experience with clinical vendors or clinical technology an advantage
Strong project management experience
Strong customer experience skills
Outstanding organisational and leadership abilities
Excellent interpersonal/people skills
Aptitude in decision making and problem solving
Proven track record of thought leadership
Benefits
25 days holidays, entitlement increases with length of service
Pension , available immediately upon joining Teckro
Healthcare
Life Insurance
Share Options
Annual Performance related bonus
50% Maternity leave pay after capped length of service
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