VP, Global Customer Success architecting post - sales growth engine for Fastly. Leading global team for health, retention, and expansion of prestigious enterprise accounts.
About the role
- Senior Customer Success Analyst managing B2B client relationships at Amcham Brasil. Engaging with clients to implement tailored success plans and achieve results.
Responsibilities
- Manage and maintain a portfolio of B2B clients (mid-market and enterprise)
- Manage targets and results
- Conduct renewal follow-ups
- Identify and map new business opportunities
- Lead and facilitate meetings
- Collaborate with internal teams (events & content, finance, sponsorship, etc.)
- Participate in events, committees, and seminars
Requirements
- Bachelor's degree completed or in progress
- Proficiency in Microsoft Office
- Experience in customer service and relationship management
- Availability to work in a hybrid model – in-office 3 days per week
- **PREFERRED:**
- Experience building relationships with corporate clients
- **IT IS VERY IMPORTANT THAT YOU:**
- Are proactive, curious, and engaged to achieve targets and results
- Are dynamic when interacting and negotiating with multi-sector companies
- Are motivated by challenges
- Put the client at the center of your actions
- Communicate clearly and objectively, both written and verbally
- Have the ability to work constructively and respectfully in a team to achieve joint results
Benefits
- 🍽️ Multi-benefit card with meal and food allowances
- 🚌 Transportation allowance
- ⛽ Fuel allowance
- 🏋️♂️ Wellhub
- 🎉 Birthday day off
- 🍎 Afternoon fruit
- 💛 Employee well-being program
- 🐾 Pet Love
- 🪪 SESC membership
- 🏥 Medical insurance
- 🛡️ Group life insurance
- 📚 Discounts on courses, postgraduate programs, and MBA
- 🌍 Access to Amcham training programs
- 😌 Year-end break
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Leading CRM platform management at ooba to enhance customer engagement, sales, and operational efficiency. Focusing on process design, data integrity, and user adoption.
Senior Customer Success Manager working with elite football clubs to optimize performance and utilization of biomarker testing. Translating data into actionable insights and fostering strategic relationships.
Centr seeking CRM Specialist to improve lifecycle strategies for user engagement through email, push, and SMS campaigns. Responsibilities include campaign delivery, automation, and collaboration with stakeholders.
VP Customer Success accountable for user adoption and retention in a growing B2B/B2G SaaS company. Leading post - sales organization to improve customer experience and operational efficiency.
Mission Success Manager ensuring seamless integration of Zignal’s software into customers’ operations. Focused on supporting national security and defense through technical expertise.
Customer Success Specialist bridging customers and Dcycle's data platform. Handling enterprise client accounts and ensuring technical onboarding and implementation success in sustainability management.
Customer Success Analyst bridging customers and data platform at a growing B2B SaaS company. Focused on technical onboarding, data management, and enhancing customer success.
Head of Strategy & Operations at Pennylane focusing on team management and operational excellence in Partner Success department.
CRM Automation Lead responsible for lifecycle marketing in one of the largest e - commerce platforms in Argentina. Leading strategy in a data - driven and high - volume environment.