Program Manager Senior redefining member service and value delivery for USAA. Collaborating cross - functionally to implement strategic initiatives in banking operations.
About the role
- Program Manager leading strategic initiatives at Alpega Group, driving cross-functional alignment and impactful delivery. Focusing on measurable results within a tech-driven business context.
Responsibilities
- Own end-to-end delivery of complex, multi-stakeholder programs - balancing strategic intent with hands-on execution and operational pragmatism.
- Collaborate with executive sponsors and cross-functional teams to define program objectives, success metrics, and governance structures.
- Translate business strategy into actionable program roadmaps, ensuring alignment with company goals and priorities.
- Drive program execution through effective project management practices, risk mitigation, and resource coordination.
- Lead teams through change with empathy and positivity, fostering engagement and adoption across varying functional groups.
- Proactively manage communication at all levels — from detailed progress reports to executive narratives — ensuring clarity and confidence in delivery.
- Identify friction points, propose pragmatic solutions, and champion incremental improvements that optimize how programs are run.
Requirements
- At least 5 years of experience or proven ability in program or project management within a SaaS or tech-driven business.
- Strong understanding of SaaS business models, internal operations, and cross-functional dynamics.
- Demonstrated success in managing complex, multi-stakeholder programs.
- Excellent communication, leadership, and stakeholder management skills.
- Proficiency in project management tools (e.g., Jira, Asana, Smartsheet) and methodologies (Agile, Scrum, Waterfall).
- Highly organized and detail-oriented, with a pragmatic and solution-driven mindset.
- Certifications (PMP, PMI-ACP, or equivalent) are a plus but not required — a strong track record of getting things done is what matters most.
Benefits
- A culture built on transparency, excellence, and personal development—where your wellbeing and growth truly matter.
- A Competitive package
- A flexible working model
- Work in an international environment with 40+ nationalities and a dynamic, scaling SaaS business.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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