Hybrid Senior Program Manager – Community Health

at Presbyterian Healthcare Services

• Job title: Senior Program Manager – Community Health
• Job type: Full Time
• Experience level: Senior
• Salary: $67,100 - $102,460 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Santa Fe, United States

About the role

• Senior Program Manager overseeing community health initiatives while leading engagement with various stakeholders at Presbyterian Healthcare Services. Focus on improving population health outcomes and managing complex health programs.

Responsibilities

• Leads, coordinates, and sustains Presbyterian community health initiatives, ensuring alignment with organizational goals and community needs.
• Promotes a systemwide community health approach, dynamically selecting, prioritizing, and redirecting initiatives while building organizational capacity for innovation, best practices, and knowledge transfer.
• Develops and deploys strategies that align practitioners, providers, and community partners with new community–clinical linkage models to improve population health.
• Engages, influences, and collaborates with internal leaders (executives, service lines, PCMH, PMG providers) and external stakeholders (network providers, government entities, community organizations).
• Manages complex community health programs from planning and design through implementation, evaluation, reporting, and continuous improvement.
• Identifies community health needs and relevant initiatives, supports outreach and engagement strategies, and participates on community councils and boards representing Presbyterian.
• Ensures financial and operational performance of community health initiatives, identifies grant opportunities, develops proposals, tracks deliverables, and presents outcomes to senior leadership.
• Coordinates communication strategies for internal and external stakeholders and supports data management planning, including data collection, databases/EHRs, privacy, and reporting.
• Provides technical and user support for program data systems (Epic, Salesforce, closed-loop referral platforms), gathers and analyzes metrics, and delivers research, analytical insights, and recommendations.
• Supports frontline workers and may provide direct patient assistance as needed, while performing additional duties that advance community health goals.

Requirements

• Bachelors degree in public health; community health; public administration, education or related field required.
• Masters degree preferred, but not required based upon relevant experience.
• Seven or more years of relevant industry specific experience demonstrating strong leadership skills and a proven ability to facilitate cross-functional teams.
• Experience facilitating diverse community-based groups to foster partnerships.
• Strong research competencies, written and oral communication.
• Computer knowledge to include Windows, word-processing and database systems.
• Requires detailed knowledge of population health and public health research and interventions, including the interpretation of data
• Data management and insight reporting, preferably experience with Electronic Health Records

Benefits

• Educational and career development options, including tuition and certification reimbursement, scholarship opportunities
• Staff Safety (a wearable badge that allows nurses to quickly and discreetly call for help when safety is a concern)
• Differentials for night/weekend shifts, higher education, certifications and various lead roles (for eligible positions)
• Malpractice liability insurance
• Loan forgiveness through the New Mexico Higher Education Department
• EPIC electronic charting system