Account Manager at Alpega Group responsible for account management in Spain and Italy. Driving growth and retention through strategic relationship management in logistics sector.
Responsibilities
Own and manage a portfolio of regional customers across one or more European markets.
Develop a solid understanding of each customer’s business, logistics setup, and growth objectives.
Drive account growth through proactive upselling, cross-selling, and contract renewals.
Identify expansion opportunities within existing customers by aligning Alpega solutions to evolving needs.
Maintain strong customer satisfaction and retention through consistent engagement and follow-up.
Act as the primary trusted advisor for senior and C-level stakeholders within each account.
Lead the full commercial cycle—from opportunity identification to value articulation, proposal development, negotiations, and Closed won.
Conduct ROI and value discussions to demonstrate the value of Alpega’s SaaS solutions.
Collaborate with Pre-Sales and Customer Success to deliver impactful product demonstrations and solution positioning.
Ensure accurate forecasting and pipeline management for your account portfolio.
Collaborate with Product and Pre-Sales to shape solution fit.
Work with Customer Success Managers to ensure seamless onboarding, adoption, and long-term retention of solutions.
Act as the voice of the customer to internal teams—informing product improvements, service enhancements, and long-term strategic planning.
Manage a performance-driven mindset by building pipeline, forecasting, prioritizing, and actively driving all open opportunities towards committed success.
Navigate complex enterprise setups where data or stakeholder engagement may be fragmented, making pragmatic decisions to move opportunities forward.
Evaluate account performance on a recurring basis and define actions that drive continuous improvement and revenue growth.
Requirements
Local language skills of assigned region (e.g Spanish & Italian, English is our internal business language)
Additional EU languages are an advantage.
Good understanding of logistics and supply chain processes.
Demonstrated success in B2B SaaS enterprise sales or account management.
Proven ability to build and nurture long-lasting relationships.
Confident operating in dynamic, fast-changing environments.
Entrepreneurial mindset: self-driven, resilient, and motivated by achieving impactful results.
Benefits
A culture built on transparency, excellence, and personal development—where your wellbeing and growth truly matter.
A Competitive package with the right sales incentives
A flexible working model
A chance to shape the future of sustainable transportation by supporting customers across Europe.
Work in an international environment with 40+ nationalities and a dynamic, scaling SaaS business.
The opportunity to directly influence how leading global shippers and supply chain organizations operate and transform.
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