Hybrid Territory Manager

Posted 4 weeks ago

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About the role

  • Territory Manager building relationships with clients for automatic door solutions at Stanley Access Technologies, part of Allegion. Managing projects and ensuring customer satisfaction in Seattle, WA.

Responsibilities

  • Meets regularly with assigned client accounts, by phone or in person.
  • Ensures that clients are consistently satisfied with the organization's product and services and resolves escalated issues.
  • Evaluates the client's needs and proposes potential solutions.
  • Serves as a single point of contact for the client and may coordinate the work of client service teams.
  • Identifies and escalates cross-selling or upselling opportunities.
  • May provide client training or basic support.
  • Develop relationships with key decision makers for opportunities to provide our product line in Healthcare, Retail, Government & Commercial properties.
  • Develop relationships with property managers, hospitals, contractors, glaziers, hardware suppliers and owners.
  • Review all relevant plans, specifications and details and/or job site conditions to formulate competitive quotations for customers.
  • Work in custom bid module in Salesforce to generate quotes and utilize SF to manage customer base.
  • Work closely with branch personnel to schedule equipment delivery and installation.
  • Stay involved with customer satisfaction issues after the sale and installation.

Requirements

  • High school Diploma (Bachelor's degree preferred)
  • 6+ years project management or similar experience
  • Excellent collaboration and relationship
  • rapport building skills are required
  • Excellent communication and presentation skills (both oral and written) are a must
  • Strong work ethic is a must
  • Candidate must live in market (Western Washington/Seattle, WA)

Benefits

  • Health, dental and vision insurance coverage, helping you “be safe, be healthy”.
  • A commitment to your future with a 401K plan, offering a 6% company match and no vesting period
  • Tuition Reimbursement
  • Unlimited PTO
  • Employee Discounts through Perks at Work
  • Community involvement and opportunities to give back so you can “serve others, not yourself”
  • Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching

Job title

Territory Manager

Job type

Experience level

Mid levelSenior

Salary

$80,168 - $142,000 per year

Degree requirement

High School Diploma

Location requirements

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