Business Relationship Manager overseeing healthcare connections, managing client relationships, and customizing financial solutions at Barclays. Engaging in business development and external networking in the North of England and Scotland.
About the role
- Territory Manager building relationships with clients for automatic door solutions at Stanley Access Technologies, part of Allegion. Managing projects and ensuring customer satisfaction in Seattle, WA.
Responsibilities
- Meets regularly with assigned client accounts, by phone or in person.
- Ensures that clients are consistently satisfied with the organization's product and services and resolves escalated issues.
- Evaluates the client's needs and proposes potential solutions.
- Serves as a single point of contact for the client and may coordinate the work of client service teams.
- Identifies and escalates cross-selling or upselling opportunities.
- May provide client training or basic support.
- Develop relationships with key decision makers for opportunities to provide our product line in Healthcare, Retail, Government & Commercial properties.
- Develop relationships with property managers, hospitals, contractors, glaziers, hardware suppliers and owners.
- Review all relevant plans, specifications and details and/or job site conditions to formulate competitive quotations for customers.
- Work in custom bid module in Salesforce to generate quotes and utilize SF to manage customer base.
- Work closely with branch personnel to schedule equipment delivery and installation.
- Stay involved with customer satisfaction issues after the sale and installation.
Requirements
- High school Diploma (Bachelor's degree preferred)
- 6+ years project management or similar experience
- Excellent collaboration and relationship
- rapport building skills are required
- Excellent communication and presentation skills (both oral and written) are a must
- Strong work ethic is a must
- Candidate must live in market (Western Washington/Seattle, WA)
Benefits
- Health, dental and vision insurance coverage, helping you “be safe, be healthy”.
- A commitment to your future with a 401K plan, offering a 6% company match and no vesting period
- Tuition Reimbursement
- Unlimited PTO
- Employee Discounts through Perks at Work
- Community involvement and opportunities to give back so you can “serve others, not yourself”
- Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching
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