Account Manager managing and growing client relationships while overseeing advertising campaigns. Coordinating project activities, budgets, and client communications in a hybrid work setting.
Responsibilities
Act as the primary point of contact for assigned client accounts
Manage day-to-day communications, clarifying requests and ensuring timely responses to briefs, feedback, and inquiries
Build strong, long-term client relationships based on trust and transparency
Develop and coordinate advertising activities for assigned clients
Plan and manage campaign execution, ensuring timelines, deliverables, and approvals are met
Maintain high-quality standards across creative, media, and production outputs
Work closely with creative, media, and production teams to translate client needs into clear, actionable briefs
Ensure smooth workflow handoffs and alignment with agreed service levels
Collaborate internally to scope projects accurately and define resource requirements
Understand client budgets and requirements to scope work appropriately
Lead the cost estimation process in collaboration with internal stakeholders
Present budget options to clients and ensure projects remain financially on track
Provide regular updates to clients on campaign progress, timelines, and performance metrics
Ensure transparency and alignment throughout the campaign lifecycle
Identify opportunities for optimization and continuous improvement
Requirements
Experience in account management, advertising, marketing, or client services
Strong communication and stakeholder management skills
Ability to manage multiple projects in a fast-paced environment
Strong organizational skills and attention to detail
Commercial awareness and comfort discussing budgets and cost estimates
Collaborative mindset with the ability to work cross-functionally
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