Hybrid Group Supplier Warranty Manager

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About the role

  • Group Supplier Warranty Manager managing warranty claims investigation and resolution for components in ADL vehicles. Collaborating with supplier teams and driving improvements in product robustness.

Responsibilities

  • Lead the investigation, validation, and resolution of supplier warranty claims for components used in ADL vehicles
  • Manage the full warranty claim lifecycle
  • Coordinate root cause analysis
  • Ensure timely corrective actions
  • Collaborate with supplier quality teams
  • Integrate warranty data into supplier scorecards
  • Support audits to reduce failures
  • Quantify financial impacts
  • Negotiate cost recovery
  • Provide insights to improve product robustness and supplier performance

Requirements

  • 5+ years in supplier quality, warranty management, or automotive manufacturing roles
  • Strong knowledge of automotive quality tools and standards (8D, FMEA, PPAP, IATF 16949)
  • Experience with ERP systems (Syspro preferred)
  • Familiarity with telematics and data-driven warranty analysis is desirable
  • HNC/HND in Engineering, Automotive Technology, or Supply Chain (bonus)
  • Six Sigma or Lean certification (bonus)
  • Applied understanding of AIAG CQI-14 (bonus)
  • Experience in commercial vehicle or bus manufacturing (bonus)

Benefits

  • Competitive salary
  • Pension
  • Wellbeing support
  • Cycle to work scheme
  • Enhanced maternity and paternity benefits

Job title

Group Supplier Warranty Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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