Wholesale Sales Manager at Crocs, Inc. managing key multi - brand accounts and driving sell - in execution for wholesale operations. Collaborating closely with Marketing, Merchandising, and VM teams for optimal performance.
About the role
- Commercial Support Manager supervising Relationship Specialists in commercial banking support activities. Ensuring compliance and facilitating client engagement while managing daily operations.
Responsibilities
- Manages a team of Relationship Specialists who perform a variety of commercial banking support activities
- Responsible for sustainable hiring practices, training, coaching, and developing direct reports
- Accountable for Relationship Specialists’ compliance with federal and state regulations
- Assists in all efforts to correct and improve compliance through remediation
- Acts as a liaison with other areas of the bank
- Hires, onboards, manages, trains, coaches, mentors, and develops new and existing Wholesale Relationship Specialists
- Coordinates and prioritizes the Relationship Specialists’ pipeline assignments
- Manages and responds to daily incoming client requests, inquiries, and escalated issues
- Logs and resolves customer complaints and dissatisfactions
- Extracts, formats, organizes, and distributes departmental reports
- Performs data validation and analysis of team metrics and manages related coaching opportunities
- Executes and adheres to all federal and state regulations governing bank operations
- Serves as final reviewer and approver of customized/complex loan packages
- Maintains superior working knowledge of the Bank’s Treasury Management products and services
- Maintains exceptional working knowledge of specialized loans
- Completes all assigned training and confirms direct reports complete training
Requirements
- High school diploma or equivalent required
- Seven plus years commercial or retail banking or industry related experience required
- Three plus years of commercial and/or commercial real estate loan and deposit experience required
- Management and mentorship experience preferred
- Exceptional customer service and problem-solving proficiency
- Superior time management
- Excellent written, oral, and interpersonal communication
- Very organized, detail oriented, and quality focused
- Ability to prioritize and manage multiple priorities
- Flexible, able to adapt to change
- Ability to work independently as well as within a team environment
- Exemplary analytical skills
- First-rate computer skills relevant to the Microsoft 365 Suite
- Expert proficiency in commercial loan documentation, including specialized loans
- Advanced working knowledge of business deposit accounts
- Working knowledge of banking software programs
- Experience with Construction Management software, bank loan documentation software, loan origination software, customer relationship management programs, Core bank applications, and Q2-online banking platform preferred.
Benefits
- Comprehensive benefits package
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Manager, Marketplace overseeing eCommerce performance and seller activities for The Dufresne Group. Executing strategy for marketplace operations while collaborating with multiple teams.
Store Manager managing a fashion section for a global premium retail brand. Overseeing team performance, customer experience, and product presentation in Alicante.
Store Manager overseeing team and customer experience for a premium fashion brand. Responsible for achieving sales goals and maintaining store presentation standards in Valencia.
Area Manager responsible for positioning and growth of ONLY & SONS Stores in Tirol. Collaborating with the International Retail Manager in a key role for retail expansion in Austria.
Store Manager in Recklinghausen responsible for daily business and team development. Engaging in merchandising and ensuring effective operations while leading a team.
Store Manager leading day - to - day operations and team development at ONLY & SONS in Frankfurt - Sulzbach. Focus on merchandising, effective planning, and active sales.
Store Manager Assistant managing shop operations and enhancing customer experience at ONLY & SONS. Coordinating daily tasks and assisting the Shop Manager with team motivation.
Store Manager Assistant managing daily shop operations and creating excellent customer experiences at a retail store in Lüneburg. Collaborating with the Shop Manager and motivating the team.
Market Manager overseeing project management and leadership to drive transformation in healthcare markets. Collaborating with teams to enhance patient outcomes and optimize practices under value - based care.