Account Manager at Merkle Science developing long - term relations with clients in blockchain transaction monitoring. Advocating for customer requirements and ensuring successful delivery of solutions.
About the role
- CRM Architect designing Salesforce technical architecture at Aleph, shaping the future of digital advertising through innovative CRM solutions.
Responsibilities
- Design, modify, and test Salesforce technical architecture to support business needs
- Build and integrate CRM functionalities aligned with company requirements
- Assess existing CRM architecture and recommend improvements in collaboration with technical teams
- Research new Salesforce technologies and propose enhancements where relevant
- Provide supervision and guidance to internal and external teams
- Coordinate priorities across projects and ensure timely follow-up and delivery
- Oversee support tickets and ensure proper tracking and resolution
- Troubleshoot and resolve technical issues as they arise
- Support ongoing CRM projects, ensuring alignment with business and technical objectives
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related field is preferred
- 3+ years of experience working with Salesforce and coordinating teams
- Strong understanding of coding languages and system architecture principles
- Advanced English communication skills (both written and verbal)
- Strong analytical and organizational skills
- Solid understanding of sales processes and CRM workflows
- Ability to manage multiple priorities and coordinate across teams
Benefits
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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