Senior Manager responsible for research insights on customer attitudes related to CVS Health's campaigns. Collaborating with business partners to develop and execute research plans and strategies.
About the role
- Berater & Projektmanager bei Agentforce, verantwortlich für strategische Beratung und Salesforce-Projekte im DACH-Raum. Arbeiten in einem flexiblen, kollegialen Umfeld bei der Agentur, die messbaren Mehrwert bietet.
Responsibilities
- Business analysis: You rapidly analyze customers' business models, processes and pain points and assess where Agentforce can deliver real, measurable ROI.
- Strategic advisory & scoping: Advise customers on pragmatic transformations to AI-supported workflows and define clear project scopes.
- Project governance: Drive our agency projects forward, manage the implementation team (admins & devs) and ensure delivery on time and to the required quality.
- Expectation management: Guide stakeholders confidently through agile projects and ensure that the CRM technology foundation always provides a stable base for further AI development.
Requirements
- Solid, several years of experience in strategic consulting and managing Salesforce customer projects on the agency side.
- Excellent analytical skills to quickly understand a wide range of B2B and B2C business models.
- Pragmatism over buzzwords: You can realistically assess technological potential and translate it into tangible business value.
Benefits
- Flexible working arrangements
- Opportunities for professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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