Account Manager supporting Commercial Underwriting sales acquisition process and handling inquiries. Balancing quality and volume while managing a book of business in a hybrid work arrangement.
About the role
- Sales Manager developing corporate client portfolio for Choice Hotels in CALA region. Focusing on increasing Brazilian market revenue through strategic client relationships and promotions.
Responsibilities
- Manage and develop a portfolio of Brazilian clients across multiple segments: corporate companies, travel agencies, tour operators, brokers, vacation clubs, OTAs, travel techs, TMCs and event organizers.
- Promote the full Choice Hotels portfolio in the CALA region (Caribbean & Latin America), highlighting product differentiators, positioning and commercial opportunities.
- Conduct in-person sales visits throughout Brazil, as well as remote meetings and executive presentations.
- Prospect new clients and identify business opportunities in strategic and emerging markets.
- Negotiate rates, agreements, campaigns and commercial incentives aligned with Choice’s global guidelines and the needs of the CALA region.
- Develop commercial action plans to increase volume, room nights and revenue from the Brazilian market.
- Manage the sales pipeline, update the CRM and report results, insights and opportunities to the GSO.
- Represent Choice Hotels at trade shows, events, workshops and promotional activities in Brazil.
- Strengthen strategic relationships with key partners, ensuring increased share, conversion and repeat business.
- Act as a consultative advisor, understanding client needs and connecting them with CALA hotels.
- Collaborate with international teams (Revenue, Marketing, Distribution and Operations) to maximize commercial performance and delivery.
- Prepare accountability reports for all activities for Choice’s C-Level executives in Spanish and English.
- Participate in meetings in Spanish and English with Choice’s C-Level regarding Commercial Planning and reporting.
- Participate in trainings and workshops in Spanish and English with General Managers, Sales Managers, Reservations and Events teams of Choice CALA hotels.
- Develop Commercial Action Plans: Annual, Quarterly and Monthly in Spanish and English with a strategic view that considers costs, activity organization, and maximizes ROI for the hotels.
- Develop Marketing Action Plans focused on how to best promote and sell CALA hotels in Brazil.
Requirements
- Previous sales experience in the travel/hospitality industry (preferably with hotels, tour operators, TMCs, OTAs or global chains).
- Hunter and consultative profile, with strong prospecting, relationship-building and negotiation skills.
- High availability for frequent travel within Brazil and internationally.
- Ability to communicate with different client profiles and decision-makers.
- Experience with CRM, sales funnel management, account management and commercial KPIs.
- Intermediate/advanced English (preferred); Spanish is a plus.
- Analytical ability to read the market, trends and sales performance.
- Finalist candidates will also undergo interviews with Choice Hotels’ C-Level executives.
Benefits
- Daily meal allowance (VR) or food voucher (VA) of R$39.00
- Bradesco Health Plan
- MetLife Dental Plan
- Gympass
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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