Hybrid Support Engineer – Chromatography, Italian Speaking

Posted last week

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About the role

  • Remote Support Engineer providing technical support for Agilent's chromatography products like GC, GCMS, LC, etc. Join an international team delivering remote assistance to life science customers.

Responsibilities

  • Provide technical support to external customers utilizing remote diagnostic capabilities
  • Identify customer issues and provide a high level of reactive and proactive technical services
  • Ensure customer satisfaction by guiding, assisting and training users on maintenance and configurations
  • Remote trouble shooting on hardware and software
  • Providing problem resolution to optimize the efficiency and uptime availability of customer systems

Requirements

  • University Degree in Chemistry or Life Sciences based discipline
  • Hands-on experience with chromatography and spectrometry analytical techniques such as GC, GCMS, LC, LCMS, HPLC, ICPMS, ICPOES
  • Full proficiency in English and Italian

Benefits

  • Company pension scheme
  • Yearly company bonus
  • Private health care
  • Stock purchase plan
  • Medical & life insurance

Job title

Support Engineer – Chromatography, Italian Speaking

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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