Field Service Engineer for Agilent Diagnostic Service in NRW, supporting cancer diagnostics equipment installation and maintenance. Collaborating with cross-functional teams to optimize client solutions.
Responsibilities
Support customers with on-site activities such as installation, implementation, maintenance and repair of medical devices
Proactively respond to potential device or software issues
Serve as a point of contact for technical questions and product support
Collaborate with Agilent teams such as Support and Research & Development
Requirements
Experience as a service technician for medical devices in diagnostics
Vocational training or a Bachelor’s/Master’s degree in a scientific field (e.g., chemistry, biochemistry)
Strong technical expertise in instrument/device technology
Excellent German and English language skills
IT certification (e.g., CompTIA)
Regular experience with troubleshooting and problem solving
Benefits
Health benefits
Retirement plan
Life insurance
Employee assistance program
Individualized professional development
Open, collaborative working environment within the network of an international company
Job title
Field Service Engineer – Agilent Diagnostic Service
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