About the role

  • Senior Field Service Engineer providing on-site support for MKS Instruments in the Austin area. Responsible for installation, servicing, and repair of complex equipment in semiconductor manufacturing.

Responsibilities

  • Provide highly visible customer support through the performance of on-site installation, servicing and repair of complex equipment and systems
  • Checking out and approving operational quality of system equipment
  • Serving as company liaison with customer on administrative and technical matters for assigned projects
  • Responsible for operational quality of system equipment

Requirements

  • Associate’s degree, or equivalent; with minimum of 5 years of related Semiconductor experience or similar; or equivalent combination of education and experience
  • Bachelor's degree and/or applicable certification is preferred
  • Excellent communication and documentation skills
  • Experienced with standard Microsoft Office programs
  • Work with integrity, is ethical and is able to inspire the trust of others
  • Strong analytic, business and interpersonal skills
  • Motivated, self-driven, positive approach to problem solving
  • Ability to succeed in a fast-paced, rapidly changing, high tech environment

Benefits

  • Health insurance coverage (medical, dental and vision)
  • 401(k) with company match
  • Life and disability insurance
  • 12 paid holidays
  • Sick time
  • 15 paid vacation days
  • 6 weeks fully paid parental leave
  • Adoption assistance
  • Tuition reimbursement

Job title

Field Service Engineer

Job type

Experience level

Mid levelSenior

Salary

$90,000 - $125,000 per year

Degree requirement

Associate's Degree

Location requirements

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