Field Service Technician providing customer support for LPR systems across the US. Troubleshooting and installing systems while ensuring customer satisfaction.
Responsibilities
Provide excellent customer service to new and existing customers
Independently troubleshoot, install, repair and support customers
Guide field techs and customers through installations and troubleshooting
Evaluate installation sites and make recommendations for Camera Systems
Test systems to ensure they are working correctly
Communicate issues found in the field effectively for debugging
Maintain a log of customer interactions and completed tasks
Requirements
High School Diploma or equivalent required
Must have experience with Google Suite OR Microsoft Office
Must be able to pass a background check
MUST have a valid driver's license
Must have experience developing and enhancing strong client relationships
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