Sales Assistant & Visual Merchandiser responsible for enhancing customer experience and driving sales at adidas store in Wertheim. Engaging with customers and maintaining visual presentation standards.
Responsibilities
Knows the store targets and individual goals and actively works to achieve or exceed them, using all resources available within the store
Meets or exceeds customer expectations and drives sales and brand awareness by applying appropriate elements of the customer playbook
Builds an emotional connection with each customer by acting as a passionate and enthusiastic brand ambassador
Actively incorporates basic knowledge and facts about seasonal products into the service approach
Maintains an attractive, pleasant environment where customers enjoy shopping, paying attention to visual merchandising as well as order and cleanliness
Adheres to the rules and processes (SOM regulations) that apply to the store and maintains a safe shopping and working environment
Ensures product availability for customers by assisting with deliveries and replenishing the sales floor as needed
Closes sales quickly and accurately and follows the prescribed cash-handling guidelines (if applicable)
Minimizes losses by remaining attentive to inventory while serving customers
Trains and onboards new employees (if applicable)
Works productively and respectfully with team members to meet or exceed store objectives
Demonstrates continuous willingness to learn and leverages available opportunities to drive development and improve performance
Ensures that stores comply with European standards and guidelines to provide all customers with a consistent brand shopping experience.
Requirements
Basic competencies of an “Advanced Retail Professional”
Fluent in German (spoken and written); basic knowledge of English
Basic MS Office skills (Word, Outlook, Excel, PowerPoint)
Good communication skills
Completed training as a salesperson/retail sales assistant
Qualification in visual merchandising preferred
Minimum 12 months of professional experience in sports and/or fashion retail
Benefits
No individual KPIs
Ambassador for visual merchandising in the store
Linked to currently valid store KPIs (e.g., NPS, Net Sales, UPT, etc.)
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