Business Solutions Analyst at Farmers designing and implementing analytics - centric systems for business outcomes. Collaborating with teams and developing complex data analytics solutions within P&C insurance.
About the role
- Business Analyst involved in Procure-to-Pay processes on Coupa platform. Supporting daily user inquiries and overseeing operational configurations for efficiency and compliance.
Responsibilities
- Support Purchasing operations and Procure-to-Pay (P2P) processes on the Coupa platform.
- Provide daily user support.
- Perform basic operational configurations.
- Assist with process automation initiatives and monitor system activities.
- Serve as first-level user support.
- Track and support the flow of requisitions, orders, contracts, and sourcing processes in Coupa.
- Carry out basic system administration tasks.
- Help suppliers access and use the Supplier Portal.
- Support the maintenance of documentation, training materials, and guides.
- Participate in identifying and resolving recurring issues.
- Collaborate with Procurement and Finance teams.
- Assist in testing new features and system updates.
- Assist in generating and tracking operational metrics.
- Contribute to identifying process automation opportunities.
Requirements
- Bachelor's degree in progress or completed in Business Administration, Engineering, Information Technology, or related fields.
- Basic knowledge of Purchasing, Procurement, or Accounts Payable.
- Familiarity with ERP systems or procurement platforms.
- Good organizational skills, analytical ability, and clear communication.
- Experience with Coupa or similar procurement platforms.
- Basic understanding of the Procure-to-Pay (P2P) flow.
- Basic knowledge or initial experience with process automation (RPA) and automation tools.
Benefits
- Flexible work arrangements
- Opportunities for professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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