Hybrid Operations Analyst

Posted 19 minutes ago

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About the role

  • Operations Analyst supporting the President of I&M by driving strategic initiatives and operational priorities. Analyzing data and coordinating projects to enhance performance and efficiency.

Responsibilities

  • Support the President of I&M in executing strategic initiatives and operational priorities
  • Assist in tracking business performance and identifying areas of opportunity
  • Conduct research and analysis to support planning, problem-solving, and key business initiatives
  • Build, maintain, and update Excel reports, dashboards, trackers, and basic financial/operational models
  • Analyze data to generate insights and support decision-making
  • Develop and track key performance indicators (KPIs)
  • Identify, analyze, and implement process improvement initiatives (e.g., Lean, Six Sigma methodologies)
  • Diagram and evaluate current workflows to identify inefficiencies
  • Recommend and support implementation of more efficient ways of working
  • Coordinate with cross-functional teams to gather information and track deliverables
  • Support execution of operational and strategic projects
  • Organize, lead, and facilitate project meetings and working sessions
  • Develop metrics for process measurement and continuous improvement
  • Collect and analyze data to identify root causes of operational issues
  • Measure performance against defined standards and align improvements to performance gaps
  • Perform cost-benefit analyses to evaluate improvement initiatives
  • Research and benchmark industry best practices
  • Provide recommendations on process re-engineering techniques
  • Support training and communication related to process improvements and performance metrics
  • Other work duties as assigned.

Requirements

  • Strong analytical and problem-solving skills
  • Advanced proficiency in Microsoft Excel (pivot tables, formulas, basic modeling)
  • Familiarity with Lean, Six Sigma, or continuous improvement methodologies
  • Strong organizational and project coordination skills
  • Excellent communication and presentation abilities
  • Ability to work cross-functionally and manage multiple priorities
  • Bachelor’s degree in Business, Operations, Engineering, Finance, or related field
  • 2–5 years of experience in operations analysis, business analysis, or process improvement
  • Experience supporting senior leadership preferred

Benefits

  • Competitive Salary
  • Medical, dental, and supplemental insurance
  • 401K Plan
  • Paid Holidays
  • Paid Time Off

Job title

Operations Analyst

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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