Cyber Development Manager driving growth in CFC’s Australian cyber market by strengthening broker relationships. Manage key account performance and execute sales initiatives across national network.
About the role
- Manager of Commercial Placement overseeing fleet transportation accounts and ensuring compliance while managing relationships with carriers. Aiming for optimization and efficiency in risk management processes.
Responsibilities
- Develop and maintain deep knowledge of non-fleet transportation risks, including regulatory requirements, coverage options and market trends
- Manage the carrier placement specialist(s), support team development and goals
- Develop excellent partnerships with Client Advisors and Account Management to determine marketing strategy and to execute placement for new and existing accounts
- Partner with the Director of Placement to maintain carrier relationships and cultivate new carrier relationships for the Midwest Division
- Implement, support, and monitor key performance indicators (KPIs) to measure carrier placement performance, track metrics, and provide regular reports to senior leadership
- Analyze submissions to make decisions based on individual risk characteristics, exposure analysis, hazard recognition and control
- Utilize underwriting guidelines to ensure compliance with authority levels and state regulations
- Handle confidential and non-routine information
- Review insurance policies and contracts and make recommendations for improvement, where possible
- Occasionally attend seminars, company meetings, carrier events and educational activities needed to improve overall job expertise and product knowledge
- Work with the sales and service teams to handle new and renewal remarketing process including but not limited to submitting to insurance companies, negotiating with the carrier/company as necessary, working directly with the insured to obtain information and answer questions
- Work with division team members to prepare property and casualty insurance submissions for new business prospects and renewing accounts including, but not limited to: Insurance specifications for each line of coverage, loss summaries, prospect profile, exposure schedules, etc.
- Promote and execute adoption of key technology, process optimization, automation, and streamlining, leveraging technology and innovation to enhance operational efficiency and scalability
- Ensuring internal solutions and technology, such as AURIS and EPIC are being adopted and leveraged in a manner that maximizes client retention, growth and overall profitability
Requirements
- Bachelor’s degree in business administration or related field is preferred
- Must currently hold an active property & casualty license
- Minimum of 5 years of progressive experience in the insurance and/or financial services industries
- Proven experience in managing teams, implementing process improvements, and driving operational excellence
- Proven record of driving operational excellence and efficiency in service of dynamic client experiences
- Experience supporting business development lifecycle
- Self-motivating and has the ability to motivate others to achieve and excel in a fast-paced, dynamic environment
- Excellent business and people decision-making skills and problem-solving abilities
- Model positive energy and handle stress in the face of challenges, deadlines, and aggressive financial commitments
- Excellent leadership and coaching ability
- Deep understanding of markets, clients, and competitors
- Adept at cultivating and growing productive, long-term customer relationships
- Demonstrates excellent communication and interpersonal skills
- Exhibits superior presentation or relationship skills to present proposal
Benefits
- Comprehensive medical insurance, dental insurance, and vision insurance
- Life and disability insurance
- Fertility benefits
- Wellness resources
- Paid sick time
- Generous paid time off and holidays
- Employee Assistance Program (EAP)
- Complimentary Calm app subscription
- Immediate vesting in a 401(k) plan
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Commuter benefits
- Employee discount programs
- Paid maternity leave and paid paternity leave (including for adoptive parents)
- Legal plan options
- Pet insurance coverage
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