Dealership Account Manager at Lendbuzz building partnerships with dealerships in Bridgewater, NJ. Driving growth through field visits and market analysis, within a flexible work environment.
About the role
- Account Manager responsible for policy maintenance and client services in commercial lines. Collaborating with team and ensuring exceptional client relationships across multiple states and accounts.
Responsibilities
- Have a primary responsibility for policy maintenance and service of an assigned portion of accounts.
- Maintain a high level of client retention by managing the day-to-day service needs of clients.
- Market and service accounts in accordance with the platform objectives and procedures.
- Establish and maintain a strong relationship and assist client advisors in making decisions on account updates and coverage for accounts.
- Collaborate with client advisors to review exposures and insurance programs for assigned clients.
- Provide day-to-day service and anticipate customer’s needs.
- Handle initial report of claims and follow up to ensure proper claim progression.
- Monitor carrier activities to ensure they fulfill their responsibilities to the customer.
- Complete account reviews and attempt to round-out each customer’s insurance portfolio.
- Provide timely, professional, accurate communication to client, team, and carrier representatives.
- Coach and mentor junior members of the commercial lines.
Requirements
- Demonstrated verbal and written communication skills including correct grammar, spelling, and punctuation in correspondence.
- Must have a high level of understanding accounting or strong math skills.
- High degree of critical thinking; ability to problem solve when the answer is not readily apparent.
- Demonstrated attention to detail, producing outcomes with minimal errors.
- Ability to adapt well to change in direction and priority in a fast-paced environment.
- Ability to demonstrate advanced level proficiency with a variety of technology including MS Office.
- Knowledge of Agency Management Systems; Applied Epic a plus.
- Able to function independently and as part of a team.
- Complies with continuing education requirements for agent licensing as well as professional designations.
- Keeps informed regarding industry information, new production information, coverages, and technology to continually improve knowledge and stay current.
Benefits
- Comprehensive medical insurance
- Dental insurance
- Vision insurance
- Life and disability insurance
- Fertility benefits
- Wellness resources
- Paid sick time
- Generous paid time off and holidays
- Employee Assistance Program (EAP)
- Complimentary Calm app subscription
- Immediate vesting in a 401(k) plan
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Commuter benefits
- Employee discount programs
- Paid maternity leave and paid paternity leave (including for adoptive parents)
- Legal plan options
- Pet insurance coverage
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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