Hub Operations Lead at Stryker managing inventory and order processing in Bengaluru. Ensuring compliance with industry standards while coordinating logistics and sales team communications.
About the role
- Operations Coordinator responsible for assisting the Client Operations Manager with projects, monitoring fieldwork, reporting, and invoicing clients.
Responsibilities
- Assist the Client Operations Manager with creating projects
- Monitor fieldwork
- Write reports and invoicing clients
- Compile store lists, target lists and product lists
- Obtain project billing codes and fulfillment identification numbers
- Create project information documents and train Field Support agents
- Develop plans to deliver quality execution and partner with Quality Assurance team members to ensure desired outcomes
- Load projects into360, according to established rules and guidelines
- Monitor field execution and take appropriate actions to ensure quality work is completed on time
- Communicate verbally and in writing with Field associates and internal team members
- Pull reports from Axis or SSRS
- Assist with the invoicing process
Requirements
- High school graduate
- Four-year college degree preferred
- Retail experience preferred
- Proficient in Microsoft Office applications with intermediate to advanced Excel skills required
- Strong communication and interpersonal skills.
- Effective at developing and maintaining working relationships across teams.
- Able to manage multiple priorities under tight deadlines.
- Able to prioritize conflicting demands and organize time.
- Good problem-resolution skills.
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