Account Manager responsible for building customer relationships and developing sales strategies in Stuttgart. Focusing on customer satisfaction and identifying new sales opportunities.
Responsibilities
Build and maintain customer relationships to ensure satisfaction and identify new sales opportunities
Proactively respond to customer inquiries and complaints to resolve issues quickly
Support the development and implementation of sales strategies to achieve revenue targets
Identify and acquire new customers and business opportunities
Conduct sales meetings, product presentations, prepare proposals, and negotiate contracts
Analyze market and competitor data to identify trends and opportunities
Prepare sales reports and support forecasting and budget planning
Collaborate with the marketing team to develop sales promotion initiatives
Support the senior sales team with key accounts and complex projects
Participate in internal meetings and training to further develop skills
Requirements
Degree in Business Administration, Marketing, Communications or a comparable field
Initial professional experience in sales or account management, ideally in the IT or telecommunications sector
Strong communication skills and negotiation ability
High customer orientation and a confident demeanor
Independent, proactive and goal-oriented working style
Team player and flexibility
Very good German and English skills, both written and spoken
Proficient with MS Office and ideally experience with CRM systems such as Salesforce
Benefits
Flexible working hours with the option to work from home to ensure a healthy work–life balance
Support for internal and external training and development opportunities so we can learn and grow together
The option to take a sabbatical
Company health management because you matter to us (including on-site massage services)
Employee cafeteria, meal subsidies and free beverages
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