Account Representative managing financial outcomes and customer experience for personal injury cases. Engaging with attorneys and stakeholders to resolve complex cases effectively.
About the role
- Account Manager at aconnic managing customer relationships and developing sales strategies in telecommunications industry. Responsible for identifying new business opportunities and ensuring customer satisfaction.
Responsibilities
- Build and maintain customer relationships to ensure satisfaction and identify new sales opportunities
- Respond proactively to customer inquiries and complaints to resolve issues quickly
- Support the development and implementation of sales strategies to achieve revenue targets
- Identify and acquire new customers and business opportunities
- Conduct sales meetings, product presentations, prepare proposals and negotiate contracts
- Analyze market and competitor data to identify trends and opportunities
- Prepare sales reports and assist with forecasts and budgeting
- Collaborate with the marketing team to develop sales promotion activities
- Support the senior sales team with key accounts and complex projects
- Participate in internal meetings and training to continuously develop skills
Requirements
- Degree in Business Administration, Marketing, Communications or a related field
- Initial professional experience in sales or account management, ideally in the IT or telecommunications industry
- Strong communication skills and negotiation ability
- High customer orientation and confident demeanor
- Independent, proactive and goal-oriented working style
- Team player with flexibility
- Very good German and English skills, both written and spoken
- Proficient in MS Office and ideally experienced with CRM systems such as Salesforce
Benefits
- Flexible working hours with the option to work from home to ensure a healthy work–life balance
- Support for internal and external training opportunities so we can learn and grow together
- The option to take a sabbatical
- Company health management because you matter to us (including on-site massage services)
- Staff cafeteria, meal subsidies and free beverages
- Employee parking
- Social intranet to stay informed and connected
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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