Vice President of Clinical Operations leading clinical operations at Abound Health, strengthening program performance and guiding operational excellence in Michigan.
Responsibilities
Lead clinical operations and strengthen program performance
Support teams delivering essential services to individuals receiving Innovations Waiver or State-Funded supports
Guide operational excellence and ensure quality outcomes
Hire, train, and develop the program-level management team
Build strong relationships with contracted partners
Monitor and drive performance metrics related to clinical operations and service delivery
Lead onboarding and operational rollout of new business acquisitions and program launches
Ensure all programs meet or exceed established budgets and revenue targets
Conduct internal quality control visits and quarterly audits within the region
Oversee payer and state reviews, audits, investigations, and corrective actions
Participate in QA/QI and HRC processes to uphold client rights and support continuous improvement
Develop and submit clinical field updates for policy and handbook revisions
Evaluate Regional Managers and Program Directors across the footprint.
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