Lead Digital Product Designer at Fifth Third Bank shaping commercial banking experiences through user-centered design and innovative methodologies. Collaborating with teams to deliver value-driven user experiences.
Responsibilities
Design intuitive digital product experiences that simplify complex functionality through research, conceptual thinking, and user-centered design.
Facilitate collaborative working sessions such as design thinking workshops, story mapping, and design sprints to align teams and accelerate decision-making.
Develop experience recommendations using site maps, user flows, wireframes, and interaction-based prototypes.
Lead the day-to-day activities of purpose-driven design teams, fostering alignment and momentum.
Collaborate with cross-functional partners to balance user needs, business goals, and technical constraints driving customer-centric strategies forward.
Requirements
Bachelor’s degree or design certification in User Experience, Interaction Design, Communication Design or related field.
8+ years of experience with a robust portfolio of UX work, ideally within B2B or commercial client-focused industries.
Proven ability to navigate ambiguity and solve complex problems using logical reasoning, evidence-based analysis, and creative thinking.
Strong written and verbal communication skills, with the ability to influence and align cross-functional teams.
Advanced proficiency in Figma is required.
Expertise in usability, accessibility, and responsive design best practices.
Benefits
comprehensive benefits
differentiated compensation offerings
Job title
Lead Digital Product Designer – Commercial Banking
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