Experience Designer executing design activities for healthcare innovation, shaping seamless customer experiences. Collaborating with teams on enterprise-level projects to enhance engagement and improve health outcomes.
Responsibilities
Executes experience design activities on enterprise-level initiatives to drive customer-centric innovation
Assists in shaping seamless end-to-end experiences across digital and physical touchpoints
Supports multiple programs and cross-functional teams
Implements end-to-end experience design activities on enterprise initiatives
Plans and executes discovery/ user research programs
Develops high-impact design artifacts such as journey maps, service blueprints, and personas
Plans and facilitates stakeholder meetings and workshops
Requirements
Bachelor's Degree-Related Field of Study (Required)
Master's Degree-Related Field of Study (Preferred)
Minimum of 3 years-Related work experience (Required)
Benefits
healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners
atmosphere of collaboration, cooperation and collegiality
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