Business Account Manager maintaining relationships with struggling clients for major business accounts. Analyzing client files and establishing strategies to ensure satisfaction and profitability at Desjardins.
About the role
- Public Relations Coordinator managing various client accounts and internal initiatives. Responsibilities include media relations, content creation, event coordination, and administrative tasks.
Responsibilities
- We are seeking a motivated and detail-oriented Public Relations Coordinator to join our team.
- Assist with media relations, content creation, event coordination, and general administrative tasks.
- Pitch media & influencers story ideas (in English and/or French) to garner coverage and ensure targets for our clients are exceeded.
- Leverage established media relationships through ongoing outreach & strategic pitching.
- Take ownership of the master media list, making edits & additions on an ongoing basis.
- Produce & manage campaign schedules. Be responsible for timelines & work-back plans.
- Liaise with & manage outside partners & vendors – this includes suppliers, graphic designers, influencers, etc.
- Maximize, track & manage all expenses/campaign budgets.
- Aid in brainstorming for PR tactics and execution, includes helping in the creation and execution of digital influencer programs.
- Contribute to brainstorming for campaign ideation, PR tactics & the creation of digital influencer programs.
- Assist in the planning and execution of client events.
- Take ownership of media monitoring, clipping & preparation of Good News Notes.
- Assist in the preparation & shipment of media mailers.
- Misc. research & other admin tasks as needed.
- Ensure all copy is free of spelling or grammatical errors.
- Stay on top of deadlines and help the team keep track of overall priorities and daily tasks.
- Be present for in-person status meetings or conference calls and actively participate in promoting the Agency's work.
- Attend media events after hours on an occasional and as-needed basis.
- Identify inefficiencies in day-to-day work and offer immediate solutions for change.
- Know the hours allocated to each client and ensure they are not surpassed.
- Track time worked daily in our time tracking software, TMetric.
Requirements
- Bachelor's degree/certificate in Communications, Public Relations, Journalism or other related specialties preferred.
- French-English Bilingual is an asset.
- Previous internship or related experience in PR, communications, or marketing is a plus but not required.
- Preferably having agency experience and working with fashion, beauty or lifestyle clients.
- Proficiency with Mac systems, as well as Office software (Word, PowerPoint & Excel).
- Polished writing & presentation skills; both written & in person.
- Understanding of Social Media & Canadian Influencer landscape.
- Strong organizational and multitasking skills, with the ability to manage multiple projects simultaneously.
- Excellent written and verbal communication skills.
- Ability to work effectively both independently and as part of a team.
- Eagerness to learn and grow.
- Dynamic & self-starter that can work with efficiency & speed.
Benefits
- Health & Wellness: Full-time permanent employees get medical, vision, and dental benefits after three months.
- Flexible Workweek: Enjoy a 4-day workweek with hybrid options.
- Holiday Chill: We close down for a paid break during Christmas (subject to change).
- Wellness Perks: Premium Calm app subscription and access to Perkopolis.
- Work from Anywhere: After a year with us, work from wherever you want for up to 3 weeks!
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