manager

Grape insurance is a Swiss-based company that provides comprehensive health insurance solutions for employees, focusing on integrating digital processes to reduce administrative burdens while promoting employee wellness through preventative measures and early interventions. Their platform seamlessly integrates with over 50 HR and payroll systems, offering features like automated claims processing, health analytics, and targeted interventions to ensure healthier workforces.

We provide our customers with fully digital employee insurances bundled with healthcare services. grape is an employee insurer built around a full-stack technology platform and a relentless focus on serving our members.

grape insurance

• Unterstützung und Beratung von Firmenkunden
• Beaufsichtigung der Schadenbearbeitung in den Bereichen KTG
• Überprüfung der Zuständigkeiten und der Deckung für jeden Fall; Implementierung von Case-Management-Strategien und Prüfung von Regressmöglichkeiten
• Aktives Fallmanagement, Beschaffung von medizinischen Unterlagen, Zusammenarbeit mit Sozialversicherungsträgern
• Sicherstellung der Einhaltung interner Prozesse, Zusammenarbeit mit verschiedenen Interessensgruppen


Claims Manager/Sachbearbeiter:in, FR/DE

Claims Manager handling KTG claims and case management at grape Health. Acting as primary contact for digital claims and corporate clients in insurance.

full-stack-engineer

Rivero is a company offering SaaS products designed to simplify payment operations for participants in the payment ecosystem. Their solutions include Amiko, a unique fraud recovery and dispute management SaaS, and Kajo, a compliance management platform focused on digitalizing and automating license compliance processes for banks and service providers. Rivero partners with major players like Visa to improve cardholder experiences by streamlining processes and reducing costs.

Established in 2019 and headquartered in Switzerland, Rivero is a fast-growing European company and a Visa Fintech Partner specialising in streamlining payment operations within the highly regulated payments industry.

We focus on offering unique SaaS solutions for fraud recovery, dispute management, and payment scheme compliance.

Our flagship products, Kajo and Amiko, set us apart in the industry. 

Kajo is an exclusive solution for payment scheme compliance, minimising risks and efforts for payment network licensees. 

Amiko revolutionises fraud recovery and dispute processes by digitalising them, thus aiding issuing banks in efficient management and achieving more than 50% in cost savings, while also enhancing consumer protection.

Rivero

• Architect and implement the core payments system from scratch, including custom workflow execution runtime.
• Drive key architectural, technology stack, and tooling decisions.
• Engineer high-performance, low-latency distributed systems for massive concurrency and fault tolerance.
• Develop and refine secure sandboxing mechanisms for running third-party code (Wasm).
• Translate research and prototypes into production-ready software and iterate quickly from prototype to product.
• Collaborate with team members and take ownership of features from concept to production.

Senior Software Engineer

Senior engineer building a Rust/Wasm core payments platform at Swiss fintech. Architecting secure, high-performance, low-latency distributed payment systems.

designer

Enterprise Bot is a provider of conversational AI and automation solutions designed to enhance customer and employee experiences. The company offers a range of products including chatbots, email and voice automation, as well as live chat solutions powered by large language models like ChatGPT. Enterprise Bot's solutions are tailored for various industries including travel, retail, insurance, banking, and healthcare, enabling seamless, multi-channel communication and process automation.

Enterprise Bot, founded in 2017, leverages GenAI technology to redefine customer engagement and operational processes for businesses worldwide. Headquartered in Switzerland, our company embeds cutting-edge AI into popular software suites such as Genesys, BSI or Salesforce, enhancing customer interactions across email, voice, and chat. Trusted by leading firms across Europe and Asia like Generali, SIX, ÖBB, LNER, NS International, flydubai, and SWICA, we not only boost efficiency and accuracy with agent assist and automation but also ensure the highest standards of data security under European regulations. Our innovative approach uniquely combines low-code bot automation, real-time analytics and adaptive learning algorithms, enabling organizations to improve customer and employee experiences, increase profitability, and reduce operational costs effectively.

Enterprise Bot

As a Conversation Designer, you will be responsible for designing engaging and effective conversational flows that deliver exceptional user experiences for voice and text-based AI systems.
You will collaborate closely with product managers, developers, and AI engineers to ensure seamless and natural interactions between users and our AI platforms.
Design Conversational Flows: Create intuitive, engaging, and user-friendly conversation scripts for chatbots, virtual assistants, and other AI-driven interfaces.
User-Centric Design: Focus on understanding user needs and behaviors to craft conversations that are natural, empathetic, and aligned with business goals.
Collaborate with Cross-Functional Teams: Work closely with developers, product managers, and data scientists to ensure the implementation of conversation designs is technically feasible and aligns with project requirements.
Prototype and Test: Build conversation prototypes, conduct usability testing, and iterate on designs based on user feedback and analytics.
Maintain Consistency: Ensure consistency in tone, language, and brand voice across different channels and touchpoints.
Improve AI Performance: Analyze and optimize conversation flows based on data and user feedback to improve engagement and performance of the AI system.
Documentation: Document conversation designs, flows, and user journeys for team collaboration and future reference.

Conversation Designer

Conversation Designer creating voice and text conversational flows for Enterprise Bot's GenAI customer-engagement platform. Collaborating with product, engineering, and AI teams to prototype and optimize dialogues.

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