collections

YouLend is a company that provides embedded finance solutions, allowing businesses to offer fast and flexible financing to their customers. Through its platform, YouLend offers instant funding options repaid from a percentage of sales, making it especially beneficial for small and medium-sized businesses in the e-commerce, technology, and payment sectors. With a focus on seamless integration, YouLend's service is designed to enhance business growth by providing immediate access to funds for marketing, working capital, and inventory management. This service is beneficial for businesses looking to simplify financial processes and offer more services to their end-users.

YouLend is the preferred embedded financing platform for many of the world’s leading providers in e-commerce, payments, and tech: eBay, Shopify, Mastercard, Mollie, Google, Just Eat Takeaway, and many more.Our software platform and APIs enable our partners to extend their value proposition by offering flexible financing products in their desired branding to their merchant base without necessarily putting capital at risk.With YouLend's data-backed credit risk assessment solutions, more merchants and SMEs than ever can receive fast, flexible and affordable funding.We have offices in London, UK, and Atlanta, Georgia, and we operate across Europe and the United States. To find out more about how we create value for our partners and their customers, visit www.youlend.com or get in touch with a member of our team.

YouLend

• Provide a first-class service relating to the resolution of any non-paying/underpaying customers
• Case management of high-value accounts in arrears across varying and unique circumstances
• Handling inbound and outbound telephone calls, written content with high levels of care, awareness, and accuracy
• Build positive relationships with our merchants to validate their circumstances and resolve with a positive outcome for both YouLend and the merchant.
• Negotiate, implement, and execute positive solutions with the Merchants' circumstances in mind, while balancing the best interests of the business
• Work with a wide range of teams within the company to understand, strategize, and implement the most appropriate course of action for each account
• Ensuring compliance with all appropriate legislation and regulatory body guidelines
• Empathy, forbearance, and professionalism
• Strong communication skills, accuracy, and confidence
• The ability to deal with a variety of challenges, innovate, and think on your feet
• Business acumen, entrepreneurial spirit with real enthusiasm for helping SMEs. Experience within the finance industry is advantageous.

Collections Executive – Flemish/Dutch/French Speaker

Collections Executive at YouLend responsible for resolving customer payment issues. Engaging with high-value accounts, and ensuring compliance while fostering relationships with merchants in a hybrid work environment.

Amplifi Capital (U.K.) Limited is a FinTech disrupter in near-prime lending. Near-prime borrowers don’t have the credit score to qualify for the best, or “prime”, interest rates, but are much closer to this than “sub-prime”. PwC identify Near-Prime as the most underserved segment in the UK – its 16 million members struggle to access both mainstream lending and the solutions that exist in the sub-prime sector.

Amplifi Capital (U.K.)'s ambition to be the biggest Near-Prime lender in the UK and turn this group from under-served to brilliantly served, with innovative technological solutions that work for them. Our two customer facing brands making this possible are:

1) My Community Finance, which allows customers to access credit through our network of Credit Unions. Credit Unions are not-for-profit financial institutions, whose unique regulatory structure means they can offer competitive and fair lending rates.

2) Reevo Money, which is our own consumer lending platform and complements our Credit Union offering by enabling us to access additional groups such as new to credit, adverse credit scores and gig economy workers.

With 3 years of significant, profitable growth under our belt, plus an ambitious pipeline of future plans, it is an exciting time to join Amplifi Capital (U.K.) Limited. We are always on the lookout for bright, passionate people – if this sounds like you check out our job vacancies or get in touch with your CV.

https://www.mycommunityfinance.co.uk/

https://www.reevomoney.com/

Amplifi Capital

• Support the development and implementation of collections segmentation and strategies, ensuring they balance business goals with fair customer outcomes.
• Lead complex analysis of collections strategies and performance, providing actionable insights to optimise risk management strategies.
• Take ownership of key metrics related to collections, identifying trends and recommending improvements to strategies and policies.
• Influence senior stakeholders through the presentation of analysis and recommendations in order to drive impactful change.
• Collaborate with the Operations and Data Science teams to provide data-driven insights that improve agent performance, customer contact strategies, and outcomes.
• Support in testing and validating new collections tools, processes, and decision-making frameworks.
• Analyse and evaluate external collections partners (e.g., DCAs, debt sale), producing performance reporting and recommendations to maximise value and customer experience.
• Stay updated on industry trends, collections practices, and regulatory changes, sharing relevant insights with the team.
• Mentor and support junior analysts, fostering a culture of analytical excellence and continuous development within the team.

Senior Collections Analyst

Collections Senior Analyst focused on data strategies to improve collections and foster customer relations in a UK-based social FinTech. Collaborating with teams to deliver actionable insights for sustainable recoveries.

Comerc Energia is a leading energy solutions provider in Brazil with over 20 years of experience. The company offers a comprehensive portfolio of services, including energy commercialization, management for consumers, generators, and distributors, energy efficiency projects, and solar energy subscription. Comerc Energia is committed to renewable energy and decarbonization, having a significant market presence with more than 6% of Brazil's total energy consumption.

Reinventando o futuro com soluções inovadoras de energia e descarbonização.
 
Com mais de 20 anos de experiência, somos referência no mercado energético. Nossa atuação se divide em: Eficiência Energética, Mercado Livre de Energia, Descarbonização, Energia Elétrica e Geração Renovável, com mais de 100 usinas solares.
 
Em 2024, ultrapassamos a marca de R$ 1 bilhão em EBITDA, reforçando nosso compromisso com o crescimento sustentável e a transição energética no Brasil.
 
Fazemos parte da maior plataforma multienergia do Brasil, a Vibra.

Comerc Energia

• Atuação na cobrança ativa de clientes inadimplentes do Grupo Comerc, assegurando a efetividade do processo conforme a régua de cobrança e as políticas internas.
• Realizar a cobrança ativa de clientes inadimplentes através de e-mail, telefone e whatsapp.
• Garantir a correta execução dos processos de Cobrança.
• Prezar pela qualidade do atendimento.
• Alimentar os relatórios internos de cobrança.
• Interagir com as áreas internas da empresa.
• Trabalhar em conjunto com os demais analistas da área

Assistente de Cobrança

Collections Assistant ensuring effective active debt collection for Comerc Group. Working with diverse teams to maintain reports and interact internally while adhering to debt collection policies.

Localiza&Co. is a car rental company that offers a range of services including vehicle rentals, fleet management, and car subscriptions. With a presence in multiple Latin American countries like Argentina, Brazil, Colombia, Ecuador, Mexico, Paraguay, and Uruguay, Localiza&Co. is dedicated to providing convenient and efficient transportation solutions. They cater to both individual customers and businesses, offering services such as fast digital vehicle pickup, loyalty programs, and various vehicle options for different travel needs.

Somos a Localiza&Co e queremos simplificar e encantar sua jornada pra você chegar lá. 

Estamos em evolução contínua e consistente porque nunca paramos de olhar para o essencial: nossa cultura pautada em paixão pelos clientes, colaboradores que inspiram, resultados extraordinários e atitude de dono, sempre apoiada em ética e confiança.

Ao lado de um time de mais de 20 mil colaboradores(as), nós oferecemos soluções completas em mobilidade para pessoas e empresas, como aluguel diário e mensal, carro por assinatura, terceirização de frotas leves e pesadas, aluguel para motoristas de aplicativo e venda de carros e caminhões. 

Temos ainda um ecossistema de operações que suportam nosso negócio, representados por Centros de Distribuição, responsáveis por preparar nossos carros para a venda; Centro de Manutenção próprios e mais de 10 mil oficinas credenciadas por todo país. 

Nossos clientes estão no centro da nossa estratégia de negócio e trabalhamos diariamente para simplificar e encantar sua jornada de mobilidade com muita inovação. Não à toa, criamos em 2020 o Localiza Labs, laboratório de tecnologia e ciência de dados que conta com mais de 1.300 profissionais dedicados a criar soluções que atendam às necessidades dos nossos clientes, colaboradores e operações. 

Atualmente, temos mais de 600 mil veículos na nossa frota e mais de mil pontos de atendimento aos clientes. Estamos presentes em todo território brasileiro e em outros seis países: México, com uma operação própria; e, por meio de franquias, Argentina, Equador, Paraguai, Colômbia e Uruguai.

Esse é o Jeito L&CO. Somos o lugar onde você se desenvolve e ainda curte a jornada. E você, vem ser #SangueVerde?

Localiza&Co

• Participação ativa em projetos ligados jornada financeira de produtos da Localiza.
• Gerar insights para estratégia e mensurar possíveis impactos que podem afetar a jornada financeira do cliente voltado para a redução da inadimplência e ganho de produtividade.
• Analisar e desenvolver gestão dos KPI’s da área, construindo planos de ação para alavancar os resultados.
• Desenhar fluxos de processos, políticas e interfaces, bem como procedimentos operacionais necessários.
• Analisar as demandas, especificidades e necessidades do negócio contribuindo com a estratégia da Localiza.
• Interface com várias áreas e facilidade em co-construir com demais times.

Analista de Estratégia de Crédito e Cobrança Júnior – Dados

Join Localiza in analyzing financial product journeys and drawing insights for strategy improvements. Engage in collaborative projects to enhance productivity and reduce delinquency.

Hybrid Collections Jobs

Browse 340 hybrid collections roles plus related opportunities such as accounts receivable, customer service and finance analyst.

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