VoIP Engineer developing and debugging SIP/VoIP platforms for a cloud communications company. Ensuring quality and scalability in call - flows with innovative technology.
About the role
- Senior Microsoft Workplace Engineer providing solutions and support for Microsoft 365 services in Swiss market. Collaborating with customers to enhance digital workplace culture and services offered.
Responsibilities
- Develop and maintain strong business relationships and provide excellent customer service
- Ensure user and business needs are met, from governance definition to service implementation within the Office 365 scope: Microsoft Endpoint, Microsoft Teams, Microsoft SharePoint Online, Microsoft Exchange Online, migration planning and execution
- Anticipate user needs by driving innovation through the development and implementation of a consistent Office 365 roadmap
- Serve as the technical point of contact for our customers and support our managed services as a 3rd-level engineer
- Document processes and procedures, and support the definition of standards
- Perform scheduled maintenance during and outside business hours
- Provide technical support to our sales team
- Consultancy and solution design
- Conduct customer workshops
Requirements
- Completed IT training in system engineering with a federal VET diploma (EFZ), System Technician HF, or equivalent; Bachelor’s degree is an advantage
- Strong technical skills, especially in the following product and technology areas
- Additional Microsoft 365 knowledge and experience is a strong asset
- Broad IT knowledge in infrastructure and networking (more of a generalist than a specialist)
- High degree of independence, resilience, flexibility and willingness to learn
- Structured working style and good knowledge of Microsoft Office applications
- Friendly personality, confident presence in customer situations and ability to work in a team
- Willingness to work in a changing environment, dive into new topics continuously and develop professionally
- Enjoy traveling
- Excellent German skills; good English and French skills, spoken and written (B2 level or higher)
Benefits
- Ideal conditions to advance your career in the booming and future-oriented IT cloud market
- The opportunity to take on responsibility and contribute as a key team member to the company’s transformation
- Be part of a motivating and dynamic team that contributes to the company’s success with very progressive and flexible working conditions
- Active support for further training
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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