About the role

  • Develop and maintain strong business relationships and provide excellent customer service
  • Ensure user and business needs are met, from governance definition to service implementation within the Office 365 scope: Microsoft Endpoint, Microsoft Teams, Microsoft SharePoint Online, Microsoft Exchange Online, migration planning and execution
  • Anticipate user needs by driving innovation through the development and implementation of a consistent Office 365 roadmap
  • Serve as the technical point of contact for our customers and support our managed services as a 3rd-level engineer
  • Document processes and procedures, and support the definition of standards
  • Perform scheduled maintenance during and outside business hours
  • Provide technical support to our sales team
  • Consultancy and solution design
  • Conduct customer workshops

Requirements

  • Completed IT training in system engineering with a federal VET diploma (EFZ), System Technician HF, or equivalent; Bachelor’s degree is an advantage
  • Strong technical skills, especially in the following product and technology areas
  • Additional Microsoft 365 knowledge and experience is a strong asset
  • Broad IT knowledge in infrastructure and networking (more of a generalist than a specialist)
  • High degree of independence, resilience, flexibility and willingness to learn
  • Structured working style and good knowledge of Microsoft Office applications
  • Friendly personality, confident presence in customer situations and ability to work in a team
  • Willingness to work in a changing environment, dive into new topics continuously and develop professionally
  • Enjoy traveling
  • Excellent German skills; good English and French skills, spoken and written (B2 level or higher)

Benefits

  • Ideal conditions to advance your career in the booming and future-oriented IT cloud market
  • The opportunity to take on responsibility and contribute as a key team member to the company’s transformation
  • Be part of a motivating and dynamic team that contributes to the company’s success with very progressive and flexible working conditions
  • Active support for further training

Job title

Workplace Engineer

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job