Develop and maintain strong business relationships and provide excellent customer service
Ensure user and business needs are met, from governance definition to service implementation within the Office 365 scope: Microsoft Endpoint, Microsoft Teams, Microsoft SharePoint Online, Microsoft Exchange Online, migration planning and execution
Anticipate user needs by driving innovation through the development and implementation of a consistent Office 365 roadmap
Serve as the technical point of contact for our customers and support our managed services as a 3rd-level engineer
Document processes and procedures, and support the definition of standards
Perform scheduled maintenance during and outside business hours
Provide technical support to our sales team
Consultancy and solution design
Conduct customer workshops
Requirements
Completed IT training in system engineering with a federal VET diploma (EFZ), System Technician HF, or equivalent; Bachelor’s degree is an advantage
Strong technical skills, especially in the following product and technology areas
Additional Microsoft 365 knowledge and experience is a strong asset
Broad IT knowledge in infrastructure and networking (more of a generalist than a specialist)
High degree of independence, resilience, flexibility and willingness to learn
Structured working style and good knowledge of Microsoft Office applications
Friendly personality, confident presence in customer situations and ability to work in a team
Willingness to work in a changing environment, dive into new topics continuously and develop professionally
Enjoy traveling
Excellent German skills; good English and French skills, spoken and written (B2 level or higher)
Benefits
Ideal conditions to advance your career in the booming and future-oriented IT cloud market
The opportunity to take on responsibility and contribute as a key team member to the company’s transformation
Be part of a motivating and dynamic team that contributes to the company’s success with very progressive and flexible working conditions
Senior Middleware Engineer with expertise in Oracle WebLogic at Dolby. Managing application server infrastructure and collaborating with DevOps teams on enterprise middleware solutions.
SCADA Engineer applying IIoT development services for manufacturing environments. Focused on systems integration solutions using Ignition platform across North America.
RF GaN Transistor Modeling Engineer in semiconductor, developing predictive models for HEMTs. Collaborating with engineers to ensure high - performance technologies for wireless communications.
Manufacturing Engineer I assisting senior engineers in optimizing manufacturing processes and techniques. Collaborating with teams to implement automation in cable assembly operations.
Chargé(e) d’affaires managing operational and administrative projects for Liebherr's rail systems division. Ensuring customer order compliance from receipt to delivery while maintaining quality and service satisfaction.
Engineer Laboratory at AT&S executing precision tests in Shanghai for high - end IC substrates production. Ensuring quality assurance and collaborating with engineers for continuous improvement in a global setting.
Structural Substation Engineer applying advanced engineering techniques for utility - scale electrical substations at Black & Veatch. Involves project management, engineering deliverables, and team coordination.
Senior Commissioning Engineer responsible for commissioning activities for Astute Class submarines. Ensuring safety, quality, and engineering excellence while supporting naval operations.
Licensed Aircraft Engineer ensuring aircraft maintenance compliance at Babcock. Key role in delivering compliant maintenance and supervising staff for RAF operations.
Project Engineer at Nestlé USA managing fixed asset introduction and optimization. Collaborating across teams to ensure safe and efficient operations while meeting client specifications.