Technical Customer Support role for digital applications and solutions at HARTMANN. Involves support tasks and collaboration with international teams in Germany.
Responsibilities
Eigenverantwortliche Mitarbeit im Support für unsere künftigen Apps & Solutions
Unterstützung im Aufbau einer Knowledge Data Base (u.a. Erstellung von FAQ & Guidelines)
Support und Ansprechpartner für die Kolleginnen und Kollegen aus dem globalen Bereich
Enge Zusammenarbeit mit den Digital Offices in Hamburg, Stuttgart, Schaffhausen und Barcelona
Programmierkenntnisse von Vorteil (HTML, Java script, CSS)
Requirements
Idealerweise ein Studium mit dem Schwerpunkt (Wirtschafts-)Informatik oder ähnlicher Fachrichtung
Gutes Verständnis & Interesse für Apps und digitale Lösungen
Affinität zu Smartphones/digital Devices sowie Kenntnisse in iOS und Android
Hohes Maß an Selbstständigkeit und Problemlösefähigkeit
Motiviert neues zu Lernen und in internationalen Teams zu arbeiten
Fließende Deutschkenntnisse und sehr gute Englischkenntnisse in Wort und Schrift.
Benefits
Flexible Arbeitszeiten (Gleitzeit)
Eigener Firmenlaptop mit der Möglichkeit tageweise remote zu arbeiten
Ausreichend Parkplätze, Kantine mit Café Bar sowie laufende Angebote im Mitarbeitershop
Networking Möglichkeiten mit anderen Praktikanten und Werkstudenten, z.B. beim gemeinsamen Lunch
Attraktive Mitarbeiterrabatte auf z.B. Reisen, Mode und Technik über unsere Corporate Benefits Plattform
Job title
Werkstudent/Praktikant – Technischer Kundenservice, Digital Apps & Lösungen
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