Lead client success across one or multiple clients.
Maintain detailed knowledge of and may perform all duties of the Site Directors for assigned site(s).
Ensure optimal performance and adherence with Ensemble's Client Delivery Management Model.
Act as the first or second tier point of contact for the client for all revenue cycle related requests.
Develop long-range strategic plans for systems and processes that support a high performing, patient-centered revenue cycle.
Conduct client analyses and provide recommendations.
Collaborate with various revenue cycle departments to obtain innovative initiatives to achieve optimal results.
Proactively plan for succession in key positions.
Requirements
7 to 10 years of People Leadership Experience
Bachelor's Degree or Equivalent Experience in Business or relevant field
ONE CERTIFICATION PER FIELD (such as CRCR)
Strong strategic, analytical, project management, communication, and team leadership skills
Willingness to learn new technology, tools, and procedures to address short term and long challenges
Ability to build and maintain relationships with key internal and external stakeholders
High proficiency in Microsoft Office Suite, including PowerPoint, Excel, Word, Outlook, Teams.
Experience leading and communicating complex strategic business issues
Demonstrate high level of executive presence through a personal approach that is poised, credible and confident supported by strong communication.
Ability to drive efficiency and scalability to expected outcomes.
Benefits
Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always.
Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
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