Establish and drive the product innovation vision, mission, and development strategy across AD’s global network of airport experiences.
Identifying AD’s new product innovation strategy and opportunities to differentiate by leveraging consumer research, insights and responding to changes in the marketplace that can drive scalable value.
Develop and a new product lifecycle and identify stakeholders and expertise that need to be involved and engaged in the development process.
Leading cross-functional collaboration workstreams to successfully incubate and operationalize AD’s new product innovations.
Supporting new strategic partnerships that require product led innovation to drive success at scale.
Ensuring new product innovations are commercially viable by understanding the customer relevance, revenue and associated costs to ensure effort is directed towards profitable outcomes.
Championing the voice of our consumers and partners at a leadership level and across the organization to ensure our product strategy is customer-centric and insight led.
Providing success measures and developing reporting and dashboards that track success and can be used for continuous development throughout the innovation lifecycle.
Requirements
A minimum of 7 years’ experience in a senior leadership role with airport, airline or airline lounge guest experience responsibility.
A strong understanding of all aspects of product growth and make data-informed, strategic decisions that deliver results and delight customers.
Executive-level communication and influencing skills with the ability to resolve issues, build consensus among groups of diverse internal/external stakeholders, and have proven skill in negotiating and mediating conflict.
Able to demonstrate a genuine passion for product innovation accelerating go-to-market speed, challenging the status quo to drive creative solutions to remove delivery barriers.
Comfortable working in a matrix international management structure
Excellent decision-making skills with the ability to delegate tasks appropriately.
A Strategic thinker, open to new perspectives and better ways to do things.
A creative visionary that can effectively put plans into action and manage innovation.
Benefits
100% employer paid medical, dental, life & LTD insurance for employees
100% match to your 401k deferrals (limited) with 100% vesting at 6 months
Supplemental Insurance including STD, additional Life
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