Center Operations Manager overseeing efficient USO Center operations and staff management to support the military community in Japan.
About the role
- Provides day-to-day leadership in support of the organization’s strategic plan, mission, core values, and objectives.
- Partners with the General Director to carry out Opera’s vision and strategy.
- Intentionally leads with a focus on advancing diversity, equity, inclusion and belonging practices.
- A senior leader for the organization and has oversight of major functions and departments within Marketing and Communications, Guest Services, Leadership Development and Equity, and Community Engagement & Volunteer Management.
- Works closely with Finance, Community Initiatives, Human Resources & Administration, and Development.
- Collaborates with Administration & Human Resources to implement systems and processes for staff rollout.
- Works with the Leadership Team to develop and implement plans for the operational infrastructure of systems, processes, and employees to achieve business goals.
- Creates, implements and rolls out plans, internal infrastructures, reporting systems and policies all designed to foster growth, funding, community impact, internal operations and efficiencies within Opera Philadelphia.
- Manages the finance function within the organization.
- Provides organizational budget oversight in collaboration with the Finance Consultant.
- Works with the General Director and Leadership Team to establish annual, quarterly, and monthly strategic priorities and facilitates workflows.
- Supports internal culture and engagement activities.
- Works closely with the General Director and the artistic planning team to create each season’s artistic plan.
Requirements
- At least 7 years of experience in a senior role within a successful classical music organization, preferably opera or orchestra.
- Demonstrated track record in managing staff at varying levels.
- Experience working with and hand communicating to members of the board of directors, including oversight of board committees, volunteers, and cross-functional staff.
- Experience in helping to shape short- and long-term organizational planning and developing budgets that align with strategic priorities.
- Exceptional written and oral communication abilities, including experience presenting to boards and stakeholders.
- Strong interpersonal skills with a talent for inspiring staff, volunteers, and donors to build lasting relationships.
- Experience hiring, managing, mentoring, and evaluating staff to achieve goals.
- Strong experience with budget creation, tracking, and financial reporting, ensuring transparency and accountability.
- A deep appreciation for music and the performing arts, with a commitment to artistic risk-taking.
Benefits
- Equal Opportunity Employer
- Commitment to anti-racism and a harassment-free work environment
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