UX Designer enhancing user experiences for digital identification and authentication solutions. Collaborating with product teams to improve user journeys, wireframes, and prototypes.
Responsibilities
Collaborate with the product and UX teams to build personas and user journeys for digital identification processes, considering aspects such as biometrics and onboarding flows;
Plan and conduct qualitative and quantitative research, analyzing data to identify problems and opportunities to improve the user experience;
Develop wireframes, mid- to high-fidelity prototypes, and complex flows, ensuring visual consistency, adherence to usability standards, and a focus on secure, frictionless experiences;
Evaluate the user experience through usability testing, behavioral metrics, and feedback, proposing continuous improvements—especially for identification and authentication flows;
Actively participate in all stages of the design cycle together with Senior UX and the product team (research, ideation, prototyping, and validation);
Support discovery activities such as interviews, heuristic analysis, data analysis, mapping digital onboarding journeys, information architecture, and persona creation.
Requirements
Bachelor's degree, preferably in Graphic Design or a related field;
Experience in UX/UI, Design Thinking, usability, and prototyping;
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