Hybrid Transaction Monitoring Compliance QA Analyst IV

at Coinbase

• Job title: Transaction Monitoring Compliance QA Analyst IV
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: £55,620 - £61,800 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, United Kingdom

About the role

• Transaction Monitoring Compliance QA Analyst auditing transaction monitoring cases and improving compliance processes at Coinbase. Collaborating with teams and leading training efforts.

Responsibilities

• Perform QA reviews of TMS cases based on the quality rubric, ensuring compliance with established guidelines.
• Proactively seek opportunities to tackle challenging and impactful assignments
• Assist on 2LoD reviews and provide timely responses to findings
• Lead calibrations & office hours supporting other QA analysts
• Conduct root cause analysis on thematic issues
• Identify procedural gaps or inconsistencies and provide proposed solutions
• Conduct training of new QA and QC joiners along with validating their practice cases
• Collaborate with internal support teams across Data Analytics, Escalations teams, Financial Crime Compliance, and L&D to enhance processes and workflows.
• Present QA findings, insights, and recommendations persuasively to inspire positive change via weekly metrics/dashboards
• Provide feedback on drafted procedures regarding areas of opportunity and how the procedures can be enhanced to increase clarity and consistent execution
• Support agents in addressing their queries on complex procedural requirements
• Undertake highly complex audits that have a substantial impact on Compliance Operations, showing your ability to navigate intricate challenges.
• Apply in-depth knowledge of regulatory requirements when reviewing unusual or complex cases/scenarios

Requirements

• 6+ Years hands-on experience in executing QA, Audit, or as a Financial Crime Investigator
• Working knowledge of BSA/AML laws, regulations, and rules for financial services/products
• ACAMS or equivalent AML qualification
• Experience in assisting, developing, and producing metrics and reporting
• Strong written/verbal communication, critical thinking, and problem-solving skills
• Highly-motivated, analytical, organized, innovative, and adaptive
• Multi-tasking ability, team-oriented, and a self-starter
• Proven ability to work collaboratively with global partners in other functional units
• Exceptional work ethic and flexibility to work extended hours to meet deadlines, when necessary
• Ability to work with limited direction from management when situations occur
• Intermediate level in PowerPoint/Google Slides and Excel/Google Sheets

Benefits

• bonus eligibility
• equity eligibility
• medical benefits
• dental benefits
• vision benefits