About the role

  • Cloud Engineer at Rackspace delivering cloud engineering services to Enterprise and SME clients. Seeking candidates with technical skills in public cloud and hands-on experience.

Responsibilities

  • Implement cloud solutions that are secure, scalable, resilient, monitored, auditable, and cost-optimized.
  • Managing and supporting ticket queues of various clients and maintaining the SLA.
  • Escalation to appropriate task manager of inappropriate work task requests or requirements.
  • Leveraging personal subject matter expertise, and working closely with peers, the role will be accountable for delivering quality support in a client-facing role. You’ll be the voice of Rackspace within the customer.
  • Support 24X7 environment with long-term or permanent shifts if applicable.
  • Support the creation of relevant documentation around the cloud implementations.

Requirements

  • Fresh Graduates to candidates up to 1 year of experience may apply.
  • Should know the basics of one major public cloud i.e. Azure/AWS/GCP.
  • Strong communication skills.
  • Help monitor cloud-based systems for availability, performance, reliability, security, etc. using cloud-native or external tooling.
  • Knowledge of Windows and Linux operating systems.
  • Knowledge of PowerShell/Shell/Python scripting.
  • Install operating systems, and application software in cloud computing environments and patching.
  • Basic knowledge of network, and awareness of cloud network patterns such as Virtual Networks, subnets, peering, firewalls, etc.
  • Candidates with knowledge of automation tools such as Cloud Formation, Azure Resource Manager (ARM), Terraform, Ansible, or similar will be preferred.
  • Ideally have a degree in a technology field or equivalent industry experience

Job title

Trainee Cloud Engineer

Job type

Experience level

Entry level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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