Trading Support Specialist providing client assistance and education on investment concepts at LYNX. Responsible for customer satisfaction in financial services sector in Amsterdam.
Responsibilities
Zorg voor een uitmuntende klantenservice door efficiënte communicatie en klantgerichte oplossingen
Help klanten bij inlogproblemen, leg beleggingsconcepten uit zoals 'Vertical Call spread'
Begeleidt klanten bij het gebruik van hun effectenrekening
Ontdek mogelijkheden om te leren en te groeien in de financiële wereld
Requirements
HBO/WO werk- en denkniveau
Interesse in beleggen; ervaring in financiële dienstverlening
Sterke communicatieve vaardigheden, zowel in Nederlands als Engels
DSI-certificaat "Informeren Beleggen Retail" of bereidheid om het te halen
Klantgerichte mindset en proactieve houding
Flexibiliteit in werktijden
Benefits
Marktconform salaris
Vaste 13e maand
8% vakantiegeld
Pensioenregeling die volledig door LYNX wordt betaald
Reiskostenvergoeding voor het openbaar vervoer
Opleidingsbudget van € 2.000 per jaar
Uitjes, borrels en jaarlijks een weekend weg met het hele LYNX-team
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