Sales Insights Analyst at Xero providing rapid analysis and high - quality reporting for global sales decisions. Collaborating with teams to support data - driven sales productivity.
About the role
- Trade Solutions Analyst providing technical support for trading platforms at Scope Markets. Involves data analysis, configuration management, and investigation of trading issues.
Responsibilities
- Manage, maintain, support XC/OZ configurations.
- Perform all online configuration on both the Bridge, Platform, third party applications.
- Monitor overall performance and up time for the eco system with making sure failover procedure on place, for the FIX engine, Liquidity, etc.
- Monitor daily trading activities such as rejections, latency, NOPs, and slippage.
- Monitor Trading Platform related logs and identify any potential issues.
- Supervise, support and train Junior Operations Engineer.
- Conduct end-to-end trade investigations.
- Escalate urgent requests with team members.
- Documenting processes and maintain service desk records.
- Preparing training manuals and FAQ materials for easy-access end-user guidance.
- Involve in trading platform related projects.
- Work on shifts, including night shifts, as required.
Requirements
- Good understanding of the financial markets beneficial, good mathematical ability a must.
- Able to work in a fast-paced environment.
- Team player.
- Proactive, consultative, adaptable nature.
- Ability to work under pressure efficiently.
- Strong analytical skills.
- Fluency in MS office.
- Experience in SQL is a plus.
- Experience in MetaQuotes trading system is a plus.
- Fluency in English, any other language is a plus.
Benefits
- Attractive Remuneration : A competitive salary package based on your qualifications, experience, and skills.
- Performance-Based Rewards : Annual discretionary bonuses and yearly salary review to recognize and reward your outstanding performance.
- Generous Time Off : Annual Leave days to rest and recharge.
- Well-being Support : Health and wellness are our priority.
- Retirement Planning : Company contributions to our provident fund, helping secure your future.
- Exclusive Discounts : Access to a company discount card scheme, offering savings across various services.
- Vibrant Work Environment : Be part of an energetic and diverse multicultural team.
- Flexible Work Arrangements : Benefit from our hybrid work model, giving you the freedom to work from home.
- Career Growth : Opportunities for continuous personal development and career advancement.
- Team Bonding Events : Annual company events and parties to foster connection and engagement among employees.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
Sales Insights Analyst focused on analysis, reporting, and dashboard management for Xero. Collaborating with global teams to enhance sales productivity through data insights.
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