Field Service Engineer supporting emergency services and ensuring medical devices are operational. Responsible for maintenance, repairs, and client coordination in Germany.
About the role
- Client Success Manager responsible for growing subscription revenue for Autotrader and Kelley Blue Book. Engaging with automotive dealers to provide insights and solutions for their business objectives.
Responsibilities
- Meet/exceed revenue, retention, and referral goals.
- Manage Sales Pipeline and Forecasting.
- Maximize utilization of multiple sales enablement systems, tools, and analytics.
- Ensure dealer expectations are exceeded.
- Expand relationships with multiple decision makers at dealer clients to maximize revenue & minimize cancellations.
- Provide a data-driven consultative assessment of their operational challenges and needs.
- Reinforce value proposition with content and data through monthly ROI business reviews.
- Leverage qualitative and quantitative data to assist dealers in making educated business decisions.
- Identify cross-sell and upsell opportunities within a portfolio of assigned accounts.
- Support sales partners from other business units to discover, design, and propose solutions to meet dealer objectives.
- Advocate for assigned dealers during the implementation and onboarding of solutions.
- Respond and route customer issues to the appropriate point of contact or business unit.
Requirements
- Bachelor’s degree in a related discipline.
- 6 years’ experience in a related field.
- Safe drivers needed; valid driver’s license required.
- Automotive industry or advertising media experience (preferred).
- Experience working in a field-based environment (preferred).
- Extensive knowledge and experience with social media, digital advertising, and internet platforms (preferred).
- Demonstrated proficiency and knowledge in various technologies such as CRMs and Analytic Tools (preferred).
Benefits
- A competitive salary and top-notch bonus/incentive plans.
- Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
- Comprehensive healthcare benefits, with multiple options for individuals and families.
- Generous 401(k) retirement plans with company match.
- Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
- Professional development and continuing education opportunities.
- Access to financial wellness/planning resources.
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